Our system sends an automated email from with a new password. EC, Council Decision 1999/303/EC). Terminal Password : 16G36120 INGENICO MOVE 5000 INGENICO DESK 3500 INGENICO DESK 3500 Terminal Password : 16G36120 WHAT ARE YOU TRYING TO ACCOMPLISH WITH THE DESK 3500? You will receive an 0000076271 00000 n
Do Not remove any screws or non-operator accessible covers. Key In Merchant No. To confirm the modification, please enter your own password: Enter your own password you have used to log in with your user. Check out our dedicated guide to recover your lost password. Press O (green button) to confirm the password and access the Admin Menu. 3. Public Switched Telephone Network (PSTN) Line, 6 Way: Systems to which the Modem may be connected. the number 2 button has A, B and C allocated to it, e.g. If you want to limit its access rights for maintenance operations, we recommend the Encoder profile. You will log in using only your PSPID and password, so please make sure your login screen only displays two fields. Terminal will start downloading, when it connects properly, the terminal will display a percentage sign. 2. even speed. 0000002592 00000 n
Function Variable key Scroll key Scroll key Variable key System Menu Admin Menu Cancel like any electrical apparatus, due care must still be taken. Cancel press to immediately stop the current activity and return to the idle screen. Terminal will retry download again at midnight. Enter the terminals password and confirm with the
button. Automatically adjust to daylight saving changes: (De)flag depending on whether the time stamp of transactions created by this user should be adjusted to the current daylight saving time. should not exceed the maximum REN value 4.0. Hit the environment-friendly be required to choose which card scheme to use. Robust, user-friendly and water-dust-vandalism-resistant. This is a time-based unique verification code our platform sends to the users mobile device. Select the System Menu by following the instructions below. The modem is connected to the PSTN via a standard plug and flexible cord, which requires a suitable Get free help, tips & support from top experts on ict220 Take the following into account, Separate multiple addresses with a semicolon ;, The IP address(es) must be CIDR compliant and can have a maximum length of 512 characters. presents a card which supports multiple card schemes they The terminal will check the card. Alternatively, you can display all operations by a specific user via Operations > View transactions / Financial History. If you observe the Further communication messages 0000011216 00000 n
Choose 3-Setup Menu. An installation report will then be printed displaying the. entry first, and you insert the customers card from the Avoid daylight saving discrepancy between users and PSPID, It is possible to deactivate users you do not need any more or reactivate users you deactivated at some point. Ict220 default password. The power supply output lead should only be plugged into the product power input socket. Please make sure you click on the 'Log in as user' link so that all three fields are displayed. The number of users you may create will depend on your subscription. The terminal will display parameter saved. WebTo configure your iCT220/250's network settings, complete the following steps: Step 1. All notifications from our platform (including new passwords) will be sent to this address. You get a success message on the screen. Throughout the transaction flows in this guide, all your Please mind that certain 0000007152 00000 n
WebUser Guide - Ingenico - Global leader in seamless payment 1999/5/EC of 9th March 1999. on Radio and Telecommunications Terminal equipment for: and complies with the following harmonised standards: And, for the whole range, complies with the European approval specification on connecting press the GREEN button. DO NOT use any other external cables and/or cable lengths (must be less than 3 metres long) other Enter your email address and check your inbox. The Terminal has an integral modem that allows the Terminal to transfer transaction data to card You are strongly advised to ensure that privileged access to your terminal is only granted to staff Your Terminal Terminal User Guide Terminal Display The Ingenico iCT220 screen is laid out as below. Communication Status Icon Power Icon Terminal READY Date and Time Status Handset: 01 Handset Number During normal operation the top row (showing the power status icon, and the communication status icon) is always displayed on the screen. required by the WEEE Directive. The Admin Menu provides you access to the Settings, Configuration, Change Menu Password, and Restart Terminal options. return the terminal to the customer and ask them to , | 0096176817976 1- , | 0096176817976 .. .., | 0096176817976 , | 0096176817976 , | 0096176817976 , 0096176817976| ( ) , 0096176817976| , 0096176817976| : , ( )| 0096176817976 , - 0096176817976 + , | 0096176817976 , | 0096176817976 , | 0096176817976 : , | 0096176817976 , | 0096176817976 , | 0096176817976 , | 0096176817976 ( ) : , | 0096176817976 , | 0096176817976 , | 0096176817976 , 0096176817976| ( , 0096176817976| 5 ( , 0096176817976| , 0096176817976| , 0096176817976| , 0096176817976| , 0096176817976| , 0096176817976- , 0096176817976| , 0096176817976| 7 , 0096176817976| 3 , 0096176817976| , | 0096176817976 4 , 0096176817976| , 0096176817976| 7 , 0096176817976| , | 0096176817976 , 0096176817976| 7 , 0096176817976- , | 0096176817976 , | 0096176817976 , | 0096176817976 , | 0096176817976 , | 0096176817976 1000 , | 0096176817976 7 , | 0096176817976 , | 0096176817976 (313) , 0096176817976| 21 , 0096176817976| 21 , 0096176817976- 1- , 0096176817976| , - 0096176817976 , | 0096176817976 , | 0096176817976 21 , | 0096176817976 : , | 0096176817976 , 0096176817976| , 0096176817976| , 0096176817976| : : 1- , 0096176817976| , 0096176817976| , 0096176817976| 1- : , 0096176817976| 40 40 ( , 0096176817976| ( 3 , 0096176817976| , 0096176817976| , 0096176817976| 7 , 0096176817976| , 0096176817976| 1040, 0096176817976 , 0096176817976| , 0096176817976| , 0096176817976| : , 0096176817976| 2 2 2 2 2 2 2 , 0096176817976| ( , 0096176817976| , 0096176817976| , 0096176817976| 40 40 ( , 0096176817976| , 0096176817976| } (, 0096176817976| 40 40 ( , 0096176817976| = , 0096176817976| 20 , 0096176817976| , 0096176817976| 1001 100 , 0096176817976| , 0096176817976| . Click on SUBMIT to confirm the activation, Enter your own password you have used to log in with your user in To confirm the modification, please enter your own password. 8. bottom of the card. Once all the numbers or letters have been entered press the GREEN button to accept the entry. From the moment 2FA authentication is activated on your account, it is also linked to your mobile device. The Modem is not suitable for shared service or 1+1 carrier systems nor as an extension to a. There are no other user serviceable parts inside. You can reinitiate your password via the "Lost your password?" 2. The terminal will display parameter saved. At this time you should telephone IN port on the terminals connector box, and Type the admin password, If the customers card has been swiped, please see, 2. WHAT'S IN THE BOX? STEP 1 Perform a Function 70 On each terminal, press the MENU button twice and then select the select function option Then type 70 and press enter Swipe your supervisor card Take due care when How do I add Paya's e-mail IP address(es) to my SPF record? Once created, you can modify your users settings anytime for fine-tuning or complete profile redefinition. E-mail address: The persons email address. The User Manager option allows you to assign a specific profile to each user and to give him the access rights he needs to fulfil his function. 1. displayed on the terminal. In your company, your employees serve in different functions and roles. Accessing the Menu . 1. By default, the terminals print a batch summary report at the close of. The admin profile grants all access rights and allows all actions possible for an API user. The CE marking indicates that the EFT930G complies with the requirements of European Directive Web3. Pay with ? This value includes any Network operator provided WebHow to create or edit passwords Ingenico iCT 220, iCT 250, iWL 220, and iWL 250 terminals allow you to enable security options and passwords. We strongly recommend the Admin profile for API users. Ingenico ict220 & ml30 payment terminals user guide (40 pages), Manual will be automatically added to "My Manuals", Sales with Gratuity - Inserted Cards (on Ticket Method), Sales with Gratuity - Inserted Cards (on Screen Method), Mailorder Transactions (Customer Not Present), Supervisor Password Change (Initial Transaction), Sales with Gratuity - Inserted Cards (On Ticket Method), Sales with Gratuity - Inserted Cards (On Screen Method), Payment Terminal Ingenico iCT220 User Manual, Payment Terminal Ingenico ICT220 Technical Manual, Touch terminals Ingenico iCT220 Quick Start Manual, Payment Terminal Ingenico ICT220 User Manual, Touch terminals Ingenico iCT220 Quick Reference Card, Payment Terminal Ingenico iCT220 Quick Reference Manual, Payment Terminal Ingenico iCT220 Function Manual, Payment Terminal Ingenico iCT220 Quick Start Manual, Card Reader INGENICO ICT220 Quick Reference Manual, Payment Terminal Ingenico iCT220 Initial Setup, Touch terminals Ingenico ICT220 Download Steps, Page 28: Sales With Gratuity - Inserted Cards (On Ticket Method), Page 30: Sales With Gratuity - Inserted Cards (On Screen Method), Page 32: Sales With Gratuity - Swiped Cards, Page 37: Mailorder Transactions (Customer Not Present), Page 52: Merchant Copy - Pin Transactions, Page 72: Supervisor Password Change (Initial Transaction). of this guide for instructions on how to complete a Sale. 3. Before switching the power on at the mains socket, ensure Key in your Merchant Number and press the GREEN. This can be found on your Ensure the telephone line is connected to the terminal and to the wall socket and then press the. , 0096176817976| , 0096176817976- 100100 6 , | 0096176817976 , | 0096176817976 , 0096176817976| 10 , 0096176817976| , | 0096176817976 , 0096176817976| 100 6 , 0096176817976| , 0096176817976| 6 , 0096176817976| 10 , 0096176817976| , 0096176817976| , | 0096176817976 , | 0096176817976 1- ( }, | 0096176817976 : , ( )| 0096176817976 : 1)-, 0096176817976| , 0096176817976| 100 2 , 0096176817976| 100 2 , 0096176817976| : , 0096176817976| : . The user will have to change the password right after logging in for the first time, Only user that can change the account configuration, Identical with Admin, but without user creation rights, Can create transactions / perform data captures on authorised orders in Back Office (, Identical with Super-encoder, but cannot do refunds / cancel authorisations, Useful for looking up transactions in the Back Office (. the successful installation. Because the settings of this feature If you can see three fields, click on the 'Log in as PSPID' link on the bottom left of the screen to log in as a merchant. ): Define whether this user should be for human or server-to-server interaction with our platform. routed to prevent damage or accidental contact. Terminal Installation Terminal Installation This equipment has been designed and manufactured to meet international safety standards but, You could be using your test PSPID and/or password in the production environment, or your production PSPID and/or password in the test environment. WebCurrent password: enter the password you have sent received by email and used for logging in New password: enter a new password by your choice. A human user (a so-called ADM user) can access our Back Office via our Test environment/ Live environment Depending on the users profile, a person can navigate and perform actions in the Back Office. Ensure that you have your Merchant Number to hand. Testing Internet Connection on the ict220/ict250 devices: To return to the home screen, press Clear (red button). Discharged via his/her hand to a suitable metallic earthing point prior to opening this area. You could be logging in as a merchant on the user screen or as a user on the merchant screen. It allows your server to interact with our platform without a physically login via our test / live portals. Our award-winning customer care team is here for you. to be removed. 166 0 obj
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that have been independently verified as being trustworthy. damage or accidental contact. To change data and settings of a user, follow these steps: IMPORTANT! (DESK 3500) QUICK REFERENCE GUIDE (DESK 3500) QUICK REFERENCE GUIDE (DESK 3500) View a list of the items found in the box for the Ingenico Desk card types that your terminal will accept. (Password is provided during the installation by the person installing terminal.) You need an API user for our DirectLink or Batch integration. You can check this out in our Back Office via Operations > View transactions / Financial History. 144 0 obj
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the WEEE Directive which requires the collection and recycling at the end of the life of the product. In this state the terminal will repeatedly flash the Our platform sends a confirmation e-mail to the API user's e-mail address. With an API user, you can perform transaction requests, maintenance operations, queries, batch file uploads and downloads. To modify users settings you need the Admin profile for your own user, Configure several users under one account, Manage the profile and access rights of each user, Avoid critical mistakes by payment encoders, Trace the actions of each user (e.g. 144 23
If you're logging in as a user, you'll see three fields: USERID, PSPID (optional) and Password. The Device driver for use with the Ingenico ICT220 bank/credit card processor can only be used with devices that have USB connectivity. If it failed midnight again then terminal needs to be replace. At the READY prompt press the MENU button until the Installation is now complete and the terminal will display trailer
WebGo to Configuration > Password > One Time Password configuration; Open the authenticator application on your mobile device and scan the QR code displayed on the page.
appear before/after depending on your configuration. To determine the total number of items of apparatus that should be connected simultaneously to Two-factor authentication (2FA) adds an additional layer of security to your account. ), Every new password must be different om your last 12 passwords, UserID: Select your user ID from the drop-down menu, Current password: Enter your current password, Confirm new password: enter the new password from the New password field once more. 2 Select So, by recycling your product in a responsible manner you contribute to the preservation of natural Welcome Letter. In short: You need to clearly define who can access your account and what actions can be performed. characters allocated to them. 0000003479 00000 n
be corrected refer to, Installing the Terminal via Ethernet (IP). the mains supply is connected to the circular power port Send us your queries using the form below and we will get back to you with a solution. A User ID identifies the specific user of an account. If you or one of your colleagues have lost your password for our test/production environment, you can get a new one by yourself anytime, without being dependent on our support! if no option is selected within 30 seconds. You should check, for example: that How do I get access to My Virtual Reports (MVR)? Read full answer. compatible socket (and adaptor if required). Check the date and time on your terminal. HOW TO PERFORM A MAC RESET ON YOUR INGENICO TERMINAL You need to perform all of the steps below in order to reset each of your terminals. bottom of the card swipe and that the card is swiped at As security is our top priority, the User manager offers even more possibilities to protect your account and transactions. 2. and/or replacement. To reset your password, follow these steps: To switch the login screen, click the "Log in as user" or "Log in as PSPID" button on the bottom left of the screen. Ingenico products present the symbol for the marking of electrical and electronic equipment as To enable session cookies, go to your browser's settings. 4. instructions on transaction processing, printing reports and general maintenance of the terminal. 0000008268 00000 n
any latin characters (a-z, A-Z) any numbers (0-9) special characters ("-", "_" and "."). Page 81 Terminal User Guide Supervisor Functions Screen Messages During normal operation your router or network point. all other auxiliary apparatus, drawing power from the host, does not overload the power instructions are denoted by this unshaded display. Click2Pay Setup & Configuration - QuickBooks Online - Documentation. separately. Position the terminal in a clear area where the display can be read and the keypad and card reader Press F (Function key). Do Not allow liquid to spill into cabinet openings. A damaged mains cord (if not a replaceable type) or low voltage secondary input lead cannot be It is the responsibility of users requiring service to report the need for service to the Be the first to answer Dec 17, 2013 Computers & Internet. If Cashback was required, enter the Cashback amount and The terminal will prompt you when the card is ICT250 Card Reader and IWL250 Pin Pad Interactive How To Instructions. will be displayed. 2. 3- ., 0096176817976| = ( , 0096176817976| 5 , 0096176817976| , 0096176817976| 1- : , 0096176817976| , 0096176817976| , 0096176817976| , | 0096176817976 ( , | 0096176817976 1. When you submit your login details, if the login page reappears and the information you entered is gone it means your browser is not accepting session cookies. authorised by Ingenico. &,@,#,!, etc. re-enter the correct amount. Password (green instrument, each of which is assumed to have a REN value of 1.0 unless otherwise marked. Process a Sale Process a Refund or Return Void a transaction Settlement and Reporting Connecting to the Internet via Ethernet (recommended) Connecting to the Internet via Phone Line (not recommended) Connecting a PIN Pad (optional) Additional Help and Tools than those specified and/or supplied by the manufacturer. Your terminal is now ready for use. For installation over IP select Local Network. On top of that, you want to keep track on all activities performed by any of the users. resources and the protection of human health. If this needs to Try typing your password into a text editor such as Word or Notepad to check the spelling and the case, then copy/paste the result in the password field. STATE GPRS - 'Start Link PPP' 14 If Cashback is not Click on CREATE to confirm. Ingenico ICT220 PASSWORD - 12, GATEWAY - 0 ( ) 13. Terminal Installation An accountant, for instance, does not perform the same operations as a payment encoder or a technical integrator. Any of your users will so reflect the role and responsibilities within your company. WebYou should first try the default password of 01483, if this is not the password then please contact the terminal Helpdesk who will reset the password back to the default value. 0
We support the following, Google Authenticator (Android, iOS, BlackBerry), Open the authenticator application on your mobile device and scan the QR code displayed on the page. Ensure that you have a Merchant Number to hand. The user should ensure that. 24/7 technical support - including holidays. If you selected the Switchboard/PABX option, key in. It is strongly The User Manager is an additional service available for all products. Before changing or resetting your mobile device, we strongly advise you to deactivate 2FA authentication before setting it up on your new device. The actual options shown may differ from those shown here. READY prompt, the message REMOVE CARD PLEASE will be Our platform sends a confirmation e-mail to the user's e-mail address. companies host computer systems. ): Define whether this user should be for human or server-to-server interaction with our platform ( new..., you can reinitiate your password via the `` lost your password the. The Admin profile for API users activated on your ensure the Telephone Line is connected to the settings,,... Our platform without a physically login via our test / live portals in different and! To immediately stop the current activity and return to the home screen, Clear. Installation report will then be printed displaying the Ingenico ICT220 password - 12, GATEWAY 0. Sure your login screen only displays two fields card which supports multiple card schemes they the will. Own password: enter your own password you have your Merchant Number to hand card supports! Socket and then press the green - 'Start link PPP ' 14 if is. Terminal needs to be replace via operations > View transactions / Financial History to deactivate authentication! Mvr ) recycling your product in a responsible manner you contribute to the users should check for... Stream that have USB connectivity the terminals print a batch summary report at the end of the life the! Which card scheme to use all notifications from our platform or 1+1 carrier nor... Will depend on your new device Encoder or a technical integrator or server-to-server interaction with platform. Then be printed displaying the any of the terminal and to the terminal will check the card only... Is also linked to your mobile device, we recommend the Admin Menu click on create to.... Strongly recommend the Admin profile grants all access rights for maintenance operations, we strongly recommend the Encoder profile manner! Be found on your subscription which card scheme to use IP ) your password? it allows your to... The `` lost your password? all operations by a specific user via operations > View /! Operation your router or network point WEEE Directive which requires the collection and recycling at the mains,. The collection and recycling at the mains socket, ensure Key in terminal will start downloading, it! To a, #,!, etc on how to complete a Sale account it! ' link so that all three fields are displayed discharged via his/her hand to a alternatively, you can your., @, #,!, etc users you may ingenico ict220 default admin password will depend your... `` lost your password via the `` lost your password? report will then be printed the. Activities performed by any of the users mobile device, we recommend the Encoder profile your own you. Your Merchant Number to hand configure your iCT220/250 's network settings, complete the following steps: IMPORTANT have!, printing Reports and general maintenance of the product power input socket messages 0000011216 00000 n be corrected refer,... Limit its access rights and allows all actions possible for an API for. Account and what actions can be performed new device Number of users you may create will depend your. Modem may be connected access your account, it is strongly the user e-mail. Host, does not perform the same operations as a Merchant Number and press the button... Check out our dedicated guide to recover your lost password an account dedicated guide to your. Its access rights and allows all actions possible for an API user 's e-mail address natural Letter... ( password is provided during the installation by the person installing terminal )..., so please make sure you click on create to confirm the modification, enter. File uploads and downloads spill into cabinet openings that you have used to log in using only PSPID. By recycling your product in a responsible manner you contribute to the wall socket and then press the...., installing the terminal. the Number 2 button has a, B C... So, by recycling your product in a responsible manner you contribute to the 's! Confirm the password and access the Admin profile grants all access rights and allows all actions possible an. To which the Modem may be connected to My Virtual Reports ( MVR ) the entry by recycling your in! ) to confirm the password and confirm with the Ingenico ingenico ict220 default admin password password -,. The end of the users mobile device observe the Further communication messages 0000011216 00000 n be corrected refer to installing... Into the product power input socket host, does not perform the same operations as a Merchant on the screen! This can be found on your ensure the Telephone Line is connected to the home screen, press Clear red... Your product in a responsible manner you contribute to the wall socket and then press the green carrier nor... To a 0000011216 00000 n choose 3-Setup Menu print a batch summary report the.: Step 1 will log in with your user setting it up your... Check out our dedicated guide to recover your lost password non-operator accessible covers settings, complete the following:... Linked to your mobile device, we recommend the Admin Menu provides you access to My Virtual (. Non-Operator accessible covers the our platform sends to the settings, Configuration Change. Then be printed displaying the complete a Sale, printing Reports and general maintenance of the life the... Enter the terminals password and confirm with the < green > button 81 terminal user guide ingenico ict220 default admin password functions screen during. That all three fields are displayed as an extension to a users will so the! Systems to which the Modem may be connected unshaded display 0 obj < > stream that have independently... Sends a confirmation e-mail to the preservation of natural Welcome Letter Cashback is suitable... To log in with your user GATEWAY - 0 ( ) 13 the idle screen Back Office operations! Manner you contribute to the wall socket and then press the fine-tuning or profile. Need to clearly Define who can access your account, it is strongly the Manager... Terminal options of this guide for instructions on how to complete a Sale your ensure the Telephone Line connected... To this address network ( PSTN ) Line, 6 Way: Systems to which the Modem is not on! The role and responsibilities within your company, your employees serve in different functions roles. Extension to a suitable metallic earthing point prior to opening this area is not on! The Number 2 button has a, B and C allocated to it e.g. Provides you access to My Virtual Reports ( MVR ) Encoder or a technical integrator to! To hand strongly advise you to deactivate 2FA authentication before setting it on! As being trustworthy manner you contribute to the users then terminal needs to be replace authentication activated! Have been independently verified as being trustworthy if you observe the Further communication messages 0000011216 00000 n do remove. Schemes they the terminal will repeatedly flash the our platform specific user of account! Users settings anytime for fine-tuning or complete profile redefinition an automated email from with a new password 1.0 otherwise... - 12, GATEWAY - 0 ( ) 13 to accept the entry for maintenance,. Carrier Systems nor as an extension to a suitable metallic earthing point prior to this! Used to log in using only your PSPID and password, and Restart terminal options:! Terminals print a batch summary report at the end of the product be found your! Modification, please enter your own password you have your Merchant Number to hand can only be into! Two fields 81 terminal user guide Supervisor functions screen messages during normal your... Button ) to confirm the modification, please enter your own password you have used to log with! Logging in as user ' link so that all three fields are displayed screen press. Will so reflect the role and responsibilities within your company, your employees in! On top of that, you can reinitiate your password via the `` lost your password via the lost. On how to complete a Sale default, the terminal will check the card authentication before setting it on! Account and what actions can be found on your ensure the Telephone Line connected... As an extension to a suitable metallic earthing point prior to opening this area including passwords... To hand this address scheme to use you need to clearly Define who can access your account, it also... Clearly Define who can access your account and what actions can be performed you check... ) Line, 6 Way: Systems to which the Modem is not click on the user is... You selected the Switchboard/PABX option, Key in indicates that the EFT930G complies with the Ingenico password! Operations by a specific user via operations > View transactions / Financial History the our.. To recover your lost password as a payment Encoder or a technical integrator home screen, press (!, 6 Way: Systems to which the Modem is not suitable for service. To hand user Manager is an additional service available for all products terminal and to home! Up on your subscription Reports and general maintenance of the users mobile,... Of this guide for instructions on how to complete a Sale will start downloading, when it connects,... Being trustworthy and confirm with the requirements of European ingenico ict220 default admin password < transaction Type > Web3 this user be... Wall socket and then press the green button to accept the entry strongly you. Preservation of natural Welcome Letter how to complete a Sale your new device account! This out in our Back Office via operations > View transactions / Financial History connected to the user Manager an... The moment 2FA authentication before setting it up on your subscription all access rights and allows actions... An 0000076271 00000 n do not remove any screws or non-operator accessible covers >.
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