If your ticket is refundable (read point 10 of our Conditions of Carriage), youll need to cancel it no later than 24 hours before your original outward journey to be able to get a refund. Book London to Bath coach travel from 11.10 one-way Terms Retailer website will open in a new tab Get Deal PAY LATER Travel now pay later with clearpay at National Express Retailer website. (lines open 9am - 5pm 7 days a week). We carry a limited number onboard most coaches. Please note if you are a National Express coach customer seeking help or information about your ticket or our services, please send us a message via Twitter or Facebook, email us using our travel and ticketing form, or if urgent, give us a call using the number below. For travel advice and further information, please visit our service updates page. allows) can be completed before the current departure time. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel. By continuing to access the site you are agreeing to their use. Unaccompanied children will not be carried. If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. Coach Tracker. No problem. Fully Flexible fares can be amended at no extra cost, while Standard fareswill be subject to a 5.00 amendment fee through My Account (6.00 if amended via telephone). If you still can't find your ticket, you can view and print your ticket in My Account. We cannot offer refunds on part-used tickets. The quickest way to amend your ticket is by using My Account, your one-stop area for booking, amending and personalising your travel. Unaccompanied children will not be carried. An excess fare will also be charged, where a higher fare applies to the requested amendment. We aim to reply to Facebook messages within 24 hours. (calls to this number are . Learn more about cookies. If you don't already have an account you can create one using the same email address you used to book your tickets and then link your ticket to your account by entering your ticket number. We strongly recommend that you bring a car seat appropriate to your child's age, but ask you to take responsibility to fit the seat. Check and purchase baggage allowances (including oversized baggage and sports equipments) Choose preferred seats. Failure to do so, may result in the full adult fare being charged. UK Europe * Average savings on Advance fares booked at least one week before day of travel vs Anytime fares purchased on day of travel. Please select your passenger type first and then add your coachcards. You are allowed two medium sized suitcases or rucksacks (no more than 20kg per item) and one small piece of soft hand luggage free of charge. Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts. If you have already purchased a ticket but you didnt use My Account, thats not a problem. Children under 14 cannot travel alone unless accompanied by an adult (16+). Track your coach in real time Copyright National Express Ltd 2022 Learn more about cookies. 18 Sep 2012. Fill out the details of your ticket and a member of our customer service team will process this for you. Do I get a paper ticket to board the coach, train, bus or ferry? To encourage patient welfare, patients are allowed to make requests for a healthcare provider of a specific race, gender, or religious group. 1 in 9 people in the UK used a National Express service in 2018 and were proud to have the most professional drivers, the safest vehicles, and the best customer service in the business. Free Middle Seat. Adult fares are applicable to all passengers aged between of 26 and 59 inclusive. You can cancel your booking up to 15 minutes before your departure time. To see a list of accessible coach routes please clickhere. Hand luggage needs to be capable of being stored safely in the overhead rack or beneath the seat. If you are eligible, you can also call our Contact Centrefor refunds and amendments. If they are travelling in a wheelchair or require assistance, please call our Assisted Travel Helpline. Open returns are not available on European journeys. For advice when travelling, amendments to your journey, to make a complaint or provide feedback and to book assistance. Manage my Bookings Travel Company Policies National Express National Express is the largest coach network in the UK. Use the ODR platform to submit your complaint the ODR platform is a European tool for online dispute resolution, which (if agreed to by the parties) will aim to assist with the resolution of disputes between a customer and a business where a customer has purchased a good or service from the business online or electronically. Once you've made your booking, there's one or two final things to arrange that will make sure your journey runs smoothly. 1h20. Under the Active journeys section of Manage My Tickets click 'View ticket' in the top right corner. 03717 81 81 81 - (option 3)(lines open 8am - 8pm 7 days a week). Seat reservations can be purchased from the "Add Extras" page when making your booking online and ensure you select an e-ticket as the way to receive your ticket. The National Express website uses cookies. If you have purchased a ticket but do not have an account with us yet, you can register for an account using the same email address you used to purchase your ticket to view your ticket or make an amendment. (lines open 8am - 8pm 7 days a week). If you do not require flexibility, our online only restricted fare is a great choice. Book tickets & track your coach anytime, anywhere. 2,057 talking about this. Post: Customer Relations - Refunds. You then need to go to the 'Manage A Booking' section of the website, which you can find on the menu which runs along the top of the screen. This may be due to network issues or web permissions. Additional infants aged 0-2 must be paid for. We have three different Coachcards available, each offering savings of 1/3 on all of our Standard and Fully Flexible coach fares all year round. 03717 81 81 81 - (option 3)(lines open 8am - 8pm 7 days a week). Call or get in touch online We are here to help . Passengers aged 60 and over are entitled to receive a small discount on European journeys. It's a great way to save some money when you make the same journey more than three or four times a week. Visit our dedicated careers website to find out about our latest opportunities and plenty of other information on the benefits and rewards we offer at our UK locations. If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel. Download Now. Fully collapsible wheelchairs and fully collapsible pushchairs may be stowed free of charge in the hold and do not count towards your luggage allowance. Adult fares are applicable to all passengers aged between of 26 and 59 inclusive. For travel advice and further information, please visit our service updates page. One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. If you booked your flight on sunexpress.com or with an agency please enter your last name and your booking confirmation number in order to check and manage your booking details. Search for journeys, book and store tickets and track your coach in real time. Simply register or login to My Account, go to Manage Preferences and click yes on Marketing. It's a great way to save some money when you make the same journey more than three or four times a week. We are here to help, Official Coach Supplier to Wembley Stadium, Your Open Dated Return is valid for 3 months from your outbound journey. To see a list of accessible coach stops please click here. We are here to help, Official Coach Supplier to Wembley Stadium, Your Open Dated Return is valid for 3 months from your outbound journey. As well as providing great coach service, we also want to make sure you have the best possible online experience and welcome all feedback. Follow us on Twitter and get involved in the conversation. Book a hotel with Holidays by National Express, www.nationalexpress.com/en/help/tickets/open-returns. British Airways - Manage My Booking Manage My Booking Log in to your booking Booking reference Last name of passenger Before you continue We use cookies to improve your experience on ba.com and show personalised content, depending on your settings. Booking Reference * First Name * Last Name * Retrieve Booking Book your accommodation A large selection of accommodation providers at great rates right at your fingertips. We carry a limited number onboard most coaches. Should be booked as Children. Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. To see a list of accessible coach stops please click here. Interior Services: Mon-Sat: 7:30am-7pm. Select a return within 3 months of your outward travel. Calls to this number are charged at local rate. Please visit ourPrivacy CentreandTerms & Conditionspage for more information about your rights. On-board services. Unaccompanied children will not be carried. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel. Children under 14 years of age are not permitted to travel without being accompanied throughout the journey by a responsible person aged 16 years or over.Children aged 14 - 15 years old may travel unaccompanied, as from 5am, arriving at their booked destination no later than 10pm. Step 1 - View your ticket (s) Log in or sign up to My Account to access your journey information. As of April 2015, the phone number for the south region of TRICARE is 800-444-5445, states TRICARE. On European journeys a 50% discount is given to carers, please call us on 08717 818177 to book. Start experiencing the benefits and sign up easily for free through Facebook, Google or with our short sign up form, or simply log in to your account. Benefit from exclusive discounts on your favourite journeys. Earn a minimum of 10% cashback when you shop online Find out what makes us the UK's favourite coach company Our blog is the ideal place for travel ideas, news and more Access your ticket information and make amends (lines open 8am - 8pm 7 days a week). Unaccompanied children will not be carried. If you have purchased a Standard or Fully Flexible ticket you can amend the date and time of your ticket right up to when youre due to travel. Log in Not an Executive Club member? We strongly recommend that you bring a car seat appropriate to your child's age, but ask you to take responsibility to fit the seat. We strongly recommend that you bring a car seat appropriate to your child's age, but ask you to take responsibility to fit the seat. To see a list of accessible coach stops please click here. If a delay has been caused by a service cancellation, driver sickness or any other reason we are directly responsible for, please speak to a member of our team who will assess your refund request. If you cancel your trip up to 30 days before your departure date, it is free. Failure to do so may result in the child being required to pay the full fare for the journey on that day. Passengers aged 60 and over are entitled to receive a small discount on European journeys. Print itinerary. Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. Unaccompanied children will be asked for proof of age or a signed letter of permission from their parent/guardian. We have three different Coachcards available, each offering savings of 1/3 on all of our Standard and Fully Flexible coach fares all year round. The majority of stops along the routes listed below are accessible to wheelchair users but are subject to change. You can also save your details and marketing preferences to checkout faster next time you buy a ticket. On European journeys a 50% discount is given to carers, please call us on 08717 818177 to book. Check-in online Manage booking Flight status Passenger Safety Information Safety measures Travel requirements Passenger options Latest flight updates Travel Extras Flight Upgrade Choice Seats Choice Seats Neighbor-free Extra Baggage Travel Insurance myPAL Flavors Before you fly Travel basics Connecting flights Airport terminals Security check Go to My Account. You can also cancel your National Express ticket online by going to the National Express website. Please call us 36 hours prior to travelling to check the latest status. Simply choose the two locations you travel between most, purchase a Season ticket, choose from 1 month to 1-year validity, and get unlimited travel in both directions. Purchase travel insurance. To book any assistance, please complete the travel assistance form. National Express phone number: +443717818181. Open returns are not available on European journeys. If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. Manage my booking allows you to: Change travel dates and flights for flights purchased online. If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. Please call us 36 hours prior to travelling to check the latest status. Alternatively, search our extensive FAQsto see if we have an existing answer to your question. Important Note: please be informed about the mandatory measures for hygiene and safety that you need to uphold throughout your journey. Your ticket will be delivered from tickets@nationalexpress.com or sales@nationalexpress.com. Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. Children under 14 cannot travel alone unless accompanied by an adult (16+). Unaccompanied children will not be carried. Manage Your Booking See your bookings with us and, where possible, make changes, update your personal details and more. We have three different Coachcards available, each offering savings of 1/3 on all of our Standard and Fully Flexible coach fares all year round. If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel. Adult fares are applicable to all passengers aged between of 26 and 59 inclusive. National Express Group PLC is a company registered in England and Wales, whose registered office is National Express House, Birmingham Coach Station, Mill Lane, Digbeth, Birmingham, B5 6DD. Our cheapest ticket type Non-refundable Non-amendable Exempt from other promotions, discounts, & offers, *Booking fees and some extras are non-refundable**An excess fare may apply. If you have lost or left an item behind, contact our Lost Property Team by filling in our lost property form. To see a list of accessible coach stops please click here. If they are travelling in a wheelchair or you wish to book assistance with travel please call our Assisted Travel Helpline before booking and at least 36 hours in advance of when you would like to travel. If you have purchased a ticket but do not have an account with us yet, you can register for an account using the same email address you used to purchase your ticket to view your ticket or make an amendment. If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. On European journeys a 50% discount is given to carers, please call us on 08717 818177 to book. Children aged under the age of 2, must be accompanied by an adult aged 18 or over. From local trips to cross-country adventures, find info and book train tickets for popular journeys in the UK and rest of Europe. Children aged between approximately 4-11 years old, or up to 150cm tall, may use booster seats. Please select your passenger type first and then add your coachcards. Login with your booking reference code (case sensitive) and last name to make changes to your booking: Booking reference code. Book tickets & track your coach anytime, anywhere. I do not know my PNR,E-ticket number. View, Modify or Cancel a Car Rental Reservation | National Car Rental Home View Modify Cancel Reservation View, Modify or Cancel a Car Rental Reservation To modify or cancel an upcoming reservation, enter first and last name and reservation confirmation number. Please select your passenger type first and then add your coachcards. You can contact our Assisted Travel Team to talk through any assistance needs on 03717 81 81 81 (lines open 8am - 8pm 7 days a week) or email us ataddl@nationalexpress.com. Disabled children should be booked as children rather than 'Disabled'. Learn more about cookies. Learn more about cookies. We strongly recommend that you bring a car seat appropriate to your child's age, but ask you to take responsibility to fit the seat. Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. For travel advice and further information, please visit our service updates page. National Express Foundation; About us . We are here to help, Official Coach Supplier to Wembley Stadium, Your Open Dated Return is valid for 3 months from your outbound journey. (sms or chat based messages are not permissible). Unlimited amendments to the journey date and time can be made any time prior to departure without incurring an amendment fee. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. Call or get in touch online Popular routes. On European journeys a 50% discount is given to carers, please call us on 08717 818177 to book. We are here to help, Official Coach Supplier to Wembley Stadium, Your Open Dated Return is valid for 3 months from your outbound journey. If they are travelling in a wheelchair or require assistance, please call our Assisted Travel Helpline. You'll then see a button called 'Confirm my return journey' - click it to start the validation process. We carry a limited number onboard most coaches. N. The 10 Most Alligator Infested. See our Privacy Policy for more. What travel classes are available? A National Express Season ticket gives you a reserved seat on your daily commute. Children under 14 cannot travel alone unless accompanied by an adult (16+). Watch our short video and find out more about how you can edit your journey with ease. Cold weather forecast -Our services are currently running as normal. If your return date is not yet known, open return tickets provide flexibility.When travelling within the UK, the return journey can be made within 3 months of the outward date of travel.To guarantee your seat on your return journey you need to confirm your ticket before you travel by visiting www.nationalexpress.com/en/help/tickets/open-returns or call us on 03717 81 81 81.Lines open 7 days a week, 8am - 8pm (calls to this number are charged at local rate).Valid on any day throughout the year. Children aged under the age of 2, must be accompanied by an adult aged 18 or over. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15). Coach Travel & Airport Transfers | National Express Great value coach fares to life's greatest feelings Choose Your Journey Single Return Open Return 1 Passenger Add Coachcards Find my journey 1 / Book direct It's always cheaper when you buy on nationalexpress.com. For the latest information on services, including disruptions and delays, please visit our live service updates page. Please note: The Virtual Assistant cant process refunds, so if you need to speak to us about a refund and you've got a fully flexible ticket, please get in touch using one of the contact methods below. To manage your booking you cansimplylog in or registerwith My Account. Golf Package. How do I change my booking? The majority of stops along the routes listed below are accessible to wheelchair users but are subject to change. Should be booked as Children. Can I buy a ticket on the coach? Get all sorts of travel inspiration straight to your inbox including events & must-sees in your area and top locations around the UK, as well as fresh new ideas for UK day trips and family fun activities. Once clicked, you will see the full details of the journey you are cancelling and can click 'Cancel & refund ticket' again. No Coachcard discounts are applicable on this fare type. An excess fare may also be charged. Calls to this number are charged at local rate. 7. Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts. If your return date is not yet known, open return tickets provide flexibility.When travelling within the UK, the return journey can be made within 3 months of the outward date of travel.To guarantee your seat on your return journey you need to confirm your ticket before you travel by visiting www.nationalexpress.com/en/help/tickets/open-returns or call us on 03717 81 81 81.Lines open 7 days a week, 8am - 8pm (calls to this number are charged at local rate).Valid on any day throughout the year. Refunds are only applicable on Fully Flexible tickets, cancelled 24 hours before the original departure time. By continuing to access the site you are agreeing to their use. Children under 14 years of age are not permitted to travel without being accompanied throughout the journey by a responsible person aged 16 years or over.Children aged 14 - 15 years old may travel unaccompanied, as from 5am, arriving at their booked destination no later than 10pm. Items of luggage in excess of 20kg will be charged.
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