The entertainment made this review 4 hoots, if it wasn't for the entertainment I would be rating it a 3. Isla Mujeres - This restaurant serves breakfast, lunch, and dinner. The bars by the stage were good, but the service was OK. Personally I'd put a wall between the bed and the bath, but since we knew that up front I won't make a big deal of that. Adults won't feel bored thanks to the live shows, music, and other entertainments during the day and night. Guests under 18 years old are not allowed in the spa. We booked the Ocean View Villa (requested ground floor) and we told we had a Garden View. Re: RIU Palace Peninsula rooms-- which to book? Those areas are hot commodities! I can not pinpoint the problem, the buffets look nice, but somewhere there is a huge problem that needs to be addressed urgently.So as stated in my title this is absolutely not a 5 star hotel. If you arrive at the wrong time, it's possible you'll have to wait 10 minutes to get a lift. also we were about several hundred other people doing the same this, I would avoid this one. And these are supposed to be a 5 star. Renova SPA has massage/treatment rooms and couples treatment room(s). They are pretty stringent about it as well. Although there is not a lot to do for Teens they had a great time at the beach and most of all the buffet! It has the perfect location, most beautiful and calm beach, super, super clean (and people are ALWAYS cleaning) and the most amazing staff I have ever encountered and by far the best resort food I have ever had. We almost missed our flight because of this confusion as they denied us and said we will not leave till we have paid a balance THAT WE HAD ALWAYS PAID!!! Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Open daily. Debit cards not accepted Special requests can't be guaranteed and may incur additional charges. Book Direct for Lowest Rates & Exclusive Benefits! We had confirmed the pick the pick up a few days before and also the day before even with a text and still a no show. The brand names, logos, images and texts are the property of these third parties and their respective owners. Went on a "sister trip" and had the most fabulous time. **Overall, my experience was wonderful with this hotel, I had an amazing vacation with my friends, thanks to every single person that works at this beautiful property, I definitely 100% recommend and we will see you again soon at RPP! Went to the Japanese and was told an hour and a half. Now, here comes the issue.. Beach - beautiful at the RPP. Wonderful staff but a mediocre hotel. We yelled and made very clear indication for whoever was outside to go away and leave us alone, but despite our pleas the attack continued. Junior Suite: The Hotel Riu Palace Peninsula offers Junior Suites, 40-m2 rooms equipped with the best amenities. What are some restaurants close to Hotel Riu Palace Peninsula? It was quiet most of the time. Spring Breakers must comply with the safety protocols established by both the hotel and the government. Amenities. Which popular attractions are close to Hotel Riu Palace Peninsula? We are really pleased to read you had a good time. A little while later, he jumped up and yelled and almost knocked their table over, pounded on the table, ran from his seat and started jumping up and down. Pools and beach were clean and lovely. The Hotel Riu Palace Peninsula offers Junior Suites, 40-m2 rooms equipped with the best amenities. Bookings final. Nice. No privacy outdoor, but still we enjoyed it. We booked 3 rooms and chose this hotels because of what it has to offer. Rivire-Beaudette (French pronunciation:[ivj bodt]) is a municipality of Quebec, Canada, located in the southwest corner of the Vaudreuil-Soulanges Regional County Municipality on the border with Ontario along the St. Lawrence River. All and all - 5 stars! Other logos or product and company names mentioned herein may be the property of their respective owners. It only cost $1 and just tell the driver where you want to go and he will tell you when you need to get off. and was heavily guarded and very nice. Everywhere you look (elevators, halls,) you can see damage. I post videos every week! The spa is equipped with a spa tub and a steam room. Be specific about your experience and the services that were provided. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. The spa is open daily. There are no reviews yet! Food is awesome and the atmosphere is even better. If you have any questions or suggestions regarding this matter, you are welcome to contact our customer support team. Your satisfaction is our top priority and according to your review, we unfortunately did not manage to satisfy you during your stay. Cash is not accepted. I was there at 6:31 and there were 20 people in line. It is at the far end of the hotel zone, past Coco Bongo, so it took 45+ minutes to get there. In these 60-m2 rooms, you'll have one king-size bed (200x200 cm), a sofa in the lounge area, WiFi, satellite TV, air conditioning, a minibar and beverage dispenser, and a coffee maker. Again, thank you for your feedback. Green / Sustainable Property This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. and TripStarter are either registered trademarks or trademarks of Hotwire, Inc. in the US and/or other countries. Everything else was mediocre. Review tags are currently only available for English language reviews. Social distancing measures are in place All of the waitstaff went running over as they thought there was a problem. The best we have had post-pandemic and we have been to a few places since COVID. Masks are available to guests This property reserves the right to pre-authorize the guest's credit card prior to arrival. Great staff. Individually-wrapped food options are available Something happened and he yelled and made a scene. Canada247 is not a booking agent, and does not charge any service fees to users of our site. Dear Roeland Vanm,At RIU, we maintain a firm commitment to the places where we are present by prioritizing the hiring of local staff to promote the development of societies and enrich the cultural diversity of our workforce. Warmest Regards, Hotel Riu Palace Peninsula Online Reputation Manager, We are a Family of 6 with 2 Adults and 4 Teenagers, We booked a last minute trip to Cancun over New Years 2022. We had it on when getting ready for the evening or later at night. Not great at all. Waited 15 more min and was about to go back up and our pager went off. Something more concerning was the ventilation system of the room. Loved the multiple dinner options. Riu Palace Peninsula All Inclusive features a full-service spa, 5 outdoor swimming pools, a health club, and a spa tub. We are sorry to learn that you were not fully satisfied with the All-Inclusive program and the food and drinks included in it. The way the hotel is positioned relative to the sun during the winter months, about 3p, most of the pool deck is shaded. If it werent for the friendly staff this place would be a big let down. Canada247 is not responsible for content on external web sites. Therefore, we follow a food safety protocol, ensuring product safety and quality, in all our F&B processing, preparation and service processes.We can guarantee that our regular H&S inspections show optimal results in this area. We waited including my 5 month old granddaughter and we eventually had to take a taxi. No big issue, just different. 5 outdoor swimming pools are on site along with a spa tub. The area is primarily made up of farmland with residential development along the St. Lawrence . Individually-wrapped food options are available for lunch Protective clothing is available to guests The food was absolutely amazing and they had something for all of us. More, Dear Vaumack , We are very pleased to know that you enjoyed your stay with us.We are glad to know that we lived up to your expectations. Things like: hot dogs, burgers, wings, fries, chips, etc. Frank at the front desk was very informative and gave us the best advise on where to shop and where to venture outside the resort for a seafood dinner. Additionally, rooms include complimentary bottled water and coffee/tea makers. Overall, it is a great resort! Riu Palace Peninsula Junior Suite All Inclusive Air conditioning, ceiling fan, 2 double beds or 1 king size bed, living room area with sofa or sofabed, direct dial phone, daily replenished mini-bar and selection of in-room liquors (4 bottles regularly restocked), coffee maker, satellite flatscreen TV, electronic in-room safe (laptop size 15 . Visiting the different museums with the history of this region or climbing up the scenic tower to enjoy some unbeatable colorful views of the city and coast is just the beginning of these unforgettable holidays. Not too much seaweed. These 40-m2 rooms are the perfect accommodations for enjoying a holiday in Mexico. We went to La Isla Fashion Harbor and it was very nice. Dont eat from the sports bar. In the Villa Sea View Jacuzzi Suites for ADULTS ONLY at the Hotel Riu Palace Peninsula, you'll find the best services and amenities to enjoy a holiday with your partner or friends. This property advises that enhanced cleaning and guest safety measures are currently in place. Blvd. for more tours of hotels/resorts around the world OTHER VIDEOS: RIU Palace Peninsula Full Hotel Tour: https://youtu.be/gr1d5NpY9cM RIU Palace Peninsula Breakfast/Dinner Buffet Tours: https://youtu.be/7zKTI8QX2tQ RIU Palace Peninsula Kitchen Tour (Andrew cooks for the group! Suite Jacuzzi Ask Vaumack about Hotel Riu Palace Peninsula, Clean but dated room, excellent entertainment, Ask mistymitch2blessed about Hotel Riu Palace Peninsula, Ask Tina S about Hotel Riu Palace Peninsula, Ask roelandvanm about Hotel Riu Palace Peninsula, Ask Mila G about Hotel Riu Palace Peninsula. No cribs (infant beds) available Save on your Cancun travel package and stay at the Riu Palace Peninsula - All Inclusive with United Vacations. Exclusively for guests staying at the ADULTS ONLY DELUXE VILLAS, Formal dress required for dinner. Examples Shortest wait we had was 45 min. Please let us explain that when a booking is made through a third party and not RIU, it is the agency with whom the guests have booked, who is in charge of the reservation, unfortunately, we cannot reply on their behalf. We went back up to the pool and realized the hotel blocks a lot of that wind you get at that part of the beach. You'll be asked to pay the following charges at the property: We have included all charges provided to us by the property. Pool(s) Spent the majority of our time at the Adult Only Villa pool. Special requests are subject to availability at the time of check-in. The professionalism displayed was the best I have ever seen. Staff Pretty excellent (except for the matre d). Nonetheless, we will share your review with the departments in charge, as we do have security staff in all the different areas of our premises. Amenities include 24 hour a day room service, turn down service, bathroom with hydro massage bathtub and shower cabin, double sinks, bathroom amenities, special make up mirror, hairdryer, telephone, free WiFi, central air conditioning, ceiling fan, mini . This property is all-inclusive. My only complaint is there isnt much beach but you can use the sister resorts beach next door. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit. Cookies policy, NEW: Hotel Riu Plaza Manhattan Times Square. We had to ask for a spare single bed and they were not comfortable. The waitstaff here are super attentive and a huge shout out to Alicia for taking such wonderful care of us. The assistant manager, Xochilt Aguayo explained to me the options available and kept in touch during my extra 10 day stay. Food was great and the service was amazing. Contactless check-in is not available If you are a family with teens I would recommend this resort. Kind Regards, Hotel Riu Palace Pennsula Online Reputation Management, Anniversary made special at Amazing Hotel. Terms of Service . Guests can enjoy a complimentary breakfast each morning. Breakfast was equally delicious with the omelette station being the best! Never a wait or a line - we always were seated promptly. Channel selection is limited. The hotel has 562 cozily furnished rooms with free Wi-Fi and offers many amenities. A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM. HORRIBLE DIRTY HOTEL WITH NEGATIVE CUSTOMERS SERVICES!!! After an hour and a half, I went up to check I was told it would be a bit and they would ping me via the pager. On the morning of November 23rd, at approximately 6 a.m., someone attempted to break into our suite. Masks are compulsory at the property Privacy Policy . Please see our partners for more details. Free WiFi, Available in some public areas: The shows were not worth it also. The best restaurant was the Italian Restaurant. Always checking to see if we needed something. We hope that soon you will choose to spend a few days with us and live a new unforgettable experience.Best wishes, Hotel Riu Palace PeninsulaOnline Reputation Manager. Other recreational amenities include a health club and a steam room. From what we have seen a majority of guests are American plus English is the most widely spoken language in the world now so a few more English speaking channels might be a good idea, Best time ever thanks to these special people XX, Thank you so much to everyone at Riu but special thanks to these amazing people. Waiting is actually the least of your worries in this hotel. Always got us a seat right away! This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU). The table next to us had the same issue. They had a seat for us. Which languages are spoken by the staff at Hotel Riu Palace Peninsula? While I was pulling out my paperwork, Frank came over and took care of it and put us in the Ocean View. Ask buckletp about Hotel Riu Palace Peninsula. We are happy to know that you have been a loyal customer at our properties! Buffet Great breakfast. Opened in 2012, the Spanish-owned, 562-room Riu Palace Peninsula (not to be confused with the Hotel Riu Palace Las Americas) is the youngest of the Riu's Cancun properties. Didnt make sense. A lot of choices and it was excellent. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/caf. Exemptions or reductions might apply. The resort is wonderful. There are only 3 elevators per wing. The new legislation also prohibits reception from exchanging dollars for pesos. Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) 2023 Canada247.info All Rights reserved. Riu Palace Peninsula All Inclusive has designated areas for smoking. My husband attempted to hold and block the door with his hands and body, while I called the front desk for help. more. Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. What food & drink options are available at Hotel Riu Palace Peninsula? RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Hotel not the best. I've had diarrhea from the second day I stayed in the hotel till the day I arrived home. The drink options sucked, they didnt know how to make many well known drinks, the alcohol was not top shelf like other resorts are. Does Hotel Riu Palace Peninsula have any great views? The beach at Isla was not any better than the beach at the resort so I say def go for the experience, just don't spend alot of money or time there. Room had an indoor tub/jacuzzi and an outdoor jacuzzi. Minimum Spring Break check-in age is 21 years old. We would go down to the water, but never really camped there. The useless receptionist who succeeded in frustrating and stressing my mum, sister and I, did NOT Apologise but asked us to leave with a hand gesture! Always tipped our room cleaner because they did an excellent job. They failed to ever pick us up and was confirmed for a 3:30 am pick up. Riu Palace Peninsula Villa Junior Suite | Cancun, Mexico 4,659 views Premiered Mar 21, 2021 55 Dislike Share Two Travel and Tour 1.73K subscribers We stayed in a Villa Junior Suite during our. For awareness only. Perfect to walk out and be at the pool with no stairs. Then, proceeded to run outside and go up and down the walkway yelling. Highly recommend to other guest and friends. There is a door to the bathroom, but that is about all. Very safe and quite fun. Each night was a different theme and the taste and quality were fantastic. Night time shows were FANTASTIC! 2-star prices." A tax is imposed by the city: MXN 28.87 per accommodation, per night, Riu Palace Peninsula All Inclusive Cancun, Riu Palace Peninsula All Inclusive All-inclusive property Cancun, Riu Palace Peninsula All Inclusive All-inclusive property. Service is top notch, among the best in Cancun. We were relocated to a different hotel. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Plus, on the 29-m2 balcony, you'll be able to enjoy a bath in a jacuzzi with lovely views of the sea. I looked at the list and people who were after us had been seated already. They made it seem like we would be surrounded by sea turtles however is was the complete opposite. At Canada 247 our purpose is to help people find great local businesses like dentists, hair stylists, restaurants, bars, hotels, local businesses. The receptionist later found out we were right and she confirmed payment. Does Hotel Riu Palace Peninsula offer any business services? Dear Larysal2023, We always kindly recommend to leave the full name on feedbacks, so the company you are referring to can do the proper follow up of what you are stating and assist you when applicable. Bedrooms are very poorly designed for families. Again, do this for the experience and cheap souvenirs. At RIU Hotels & Resorts health is our priority. Diego is the man! Dear Buckletp,We would like to thank you for sharing your experience with us.The information provided does not specify with whom the reservation was made. What impressed me most was how the RIU management dealt with me testing positive from Covid. We were not happy and were told to come back in 30 min. You can review this Business and help others by leaving a comment. Thank you Riu! There are 60 channels on the tv and only one in English, the Bbc word service and three American news channels. With a distinctive beachfront position, guests at the Peninsula are privy to both soft powder sands and wild rocky shores lining crystal clear Caribbean waters. Available in all rooms: Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Rooms. We compared the lowest prices from 7 websites, Grand Fiesta Americana Coral Beach Cancun All Inclusive, Book Direct for the Lowest Rates & Exclusive Benefits, We compared the lowest prices from 6 websites. *Savings based on Hot Rate hotel bookings made as compared with the lowest published rates found on leading retail travel sites. THE BARTENDERS ARE RACISTS, THEY KEEP PASSING RACIST REMARKS AND MAKING MONKEY SOUNDS!!! This property accepts Visa, Mastercard, and American Express. I just had assumed it was the dry climate. The location is ideal due to its proximity to Cancun Airport CUN (21 km) and Cancun (5 km) and invites you to explore the area. This page was last edited on 12 October 2022, at 23:40. Not a huge deal. What a joke!!! The staff speaks multiple languages, including English and Spanish. The RiuLand program would take care of the little members of the family with plenty of amusement activities during the day. If you are looking for relaxation and tranquility, the Adults Only Deluxe Villas, being an ADULTS ONLY area, exclusively for adults over 18, has the best facilities for their hosts. For more details, please contact the property using the information on the reservation confirmation received after booking. Wow! To which I said we all dont need to hear him yelling while we are trying to eat and they have WiFi and he can take his computer there and watch it and not disrupt the entire restaurant. Have a variety of items at the Snack Shack. Currency exchange service: due to the new laws enacted by the Mexican government, we hereby inform you that we will not be able to accept cash payment for stays or services in dollars. There is a jacuzzi in the middle of the bedroom. This you need to know. The upgrade is well worth it. This property advises that enhanced cleaning and guest safety measures are currently in place. One day, we did try to go to the beach closest to the resort and got a couple of chairs. Individually-wrapped food options are available for breakfast The Hotel Riu Palace Peninsula (All Inclusive 24h) it is located at the heart of one of the most touristic destinations in Mexico, Cancun, the property is situated on a dazzling stretch of white sand beach and framed by tropical vegetation and crystal clear turquoise water. Blvd Kukulkan, Km 5.5 Lote 6-C Zona Hotelera, Cancun 77500 Mexico, Lock in the lowest price from these sites. Kukulcan, Km 5,5, Lote 6-C, Zona Hotelera . This property reserves the right to pre-authorize the guest's credit card prior to arrival. By far, breakfast and dinner buffet are my favorite. Actually went there twice and our meals were spot-on. Taxes and fees that are shown are estimates only. No pets and no service animals are allowed at this property. These elevators have to take hundreds of guests to their rooms, which are spread over 15 floors. To which I looked at my wife and we said lets go. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Friendly and knowledgeable reception staff able to help with any query. [1], On January 17, 1990, the parish and village merged to form the Municipality of Rivire-Beaudette. Thats over $600 a day. Also, enjoyed all restaurants, no reservations needed.5. Open daily. Anyway, the hotel would have let me stay up to 14 days with room service, free of charge. Many YouTube videos are giving the wrong description Mother Daughter Vacation dur. Enjoy spacious, air-conditioned villas at Riu Palace Peninsula that have private balconies or verandas on which to soak up the Caribbean breeze, along with hydromassage baths, 24-hour room service, and a minibar stocked with free drinks. Being fair I have to say that 10 minutes after calling reception, this problem was fixed by a maintenance guy.Overall the staff in the hotel (restaurants and cleaning) was friendly, but most didn't speak a word English.The hotel itself is clean, but shows wear all over the place. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Not the resorts issue, just for your awareness. The recreational activities listed below are available either on site or nearby; fees may apply. The location is ideal due to its proximity to Cancun Airport CUN (21 km) and Cancun (5 km) and invites you to explore the area. Swim-up bar is generally pretty busy. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Very nice staff. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We paid $6k for 9 nights for 2 adults and two kids. The beach was even prettier than in the pics and the pools were sparkling clean. Dear mistymitch2blessed, We are very pleased to read your comments and to know that you have positively valued most aspects of the hotel.We hope that you will visit us again soon and be able to offer you another great and unforgettable experience with us.Kind regards,Hotel Riu Palace PeninsulaOnline Reputation Manager. We were upgraded to the 15th floor upon arrival and really glad we did. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We were incredibly shaken up and terrified by the event and could not stay in the same suite. We are sorry to read that we did not fulfil your expectations with our offer, as we always try to offer a wide variation variety in order to cater to every guests taste. Cashless transactions are not available Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. . Riu Palace Peninsula Junior Suites - Cancun Forum - Tripadvisor Mexico Yucatan Peninsula Quintana Roo Cancun Cancun Travel Forum Riu Palace Peninsula Junior Suites In cooperation with: Watch this Topic Browse forums All Quintana Roo forums Cancun forum krampuppy Fort Knox, Kentucky Level Contributor 204 posts Riu Palace Peninsula Junior Suites Rooms are clean and freshly made up every day. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Want to make your stay a great experience. We will be delighted to welcome you back to any of our hotels in the near future. Literally some of the best food I have ever had an an all inclusive resort. Food amazing great choice, recommend the steakhouse! Thats about all.. LOL If you have any questions, please dont hesitate to ask. During lunch, it is actually in the steakhouse and a lot of varieties and no complaints at all. Plus, on the terrace, with its sea views, you'll find a jacuzzi for maximum relaxation. Everyone looked over to see what was going on and he calmed down. Always helpful. Groupe Jutras Construction is located at 25 Rue de la Roche, Rivire-Beaudette, QC J0P 1R0, Canada, The website (URL) for Groupe Jutras Construction is: https://groupejutrasconstruction.com/, Groupe Jutras Construction is open:Monday:Open 24 hoursTuesday:Open 24 hoursWednesday:Open 24 hoursThursday:Open 24 hoursFriday:Open 24 hoursSaturday:Open 24 hoursSunday:Open 24 hours. This was our 5th stay with the RIU properties our 1st time at the Peninsula (9 days). He tried to stop us but I said was not going to be treated like that and went to the front desk to report it. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. But, it was quite windy out there and you could feel the sand hitting you. Description may contain affiliate links which means I receive a small commission for purchases or clicks made through links in this post (at no cost to you!)
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