ShiftKey for Providers. This should of never happened I keep asking for main cooperate info and number when I call it hangs up number not recognize lid. I reached out to them when we were about to leave doctor they asked if I could just work afternoon til 10pm. to grow your business. Hello ******, we apologize for any inconvenience. Zero stress. Click on the link below and we will connect you with the right people. Two pay periods have passed and they have the audacity to blame it on me. You may redact documents you upload to our Services. Who is ShiftKey Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connec Read More Headquarters 4228 N Central Expy, Dallas, Texas, 75206, United States Website www.shiftkey.com Revenue $42M Industry Human Resources & Staffing Business Services I've worked, but now I can't get paid. He said I would have to fix the issue with vantage pointe village. ShiftKey Profile and History . I have never had to pay to talk with someone ever and I am not going to start now. Discover which options are the fastest to get your customer service issues resolved.. Introduction. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. 3 days later it was resolved and put as canceled by me. Overall its just really annoying trying to navigate. Website: www.shiftkey.com Employees (this site): ? but never did. help@shiftkey.com. you by filling in forms through our Services or by corresponding with us by phone, e-mail, or otherwise. The length of time for Hello, Thank you for bringing this issue to our attention! THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. They absolutely do not have your back and no not care about the people using their platform just the companies they provide the service too. We will respond To date I have yet received an explanation for either shiftkey or the account manager and I still haven't been paid. Submit a Help Request by email. Personal Information will be processed by us in the United States, where data protection and privacy regulations Our computer systems for the Services are currently governed by and operated in the United States, so your emails Thank you for taking the time to leave a review and we hope to see you on the ShiftKey platform! Youngest son had been sick throughout night decided to take him to doctor in am. (The consumer indicated he/she ACCEPTED the response from the business.) 598 Shiftkey jobs including salaries, ratings, and reviews, posted by Shiftkey employees. According to our records, this matter has been resolved. We hope this clears up any confusion. Husband volunteered to stay however by 4:30-5 I told him to go ahead leave for work, he had an hour drive, and that no request were accepted so I would be off to take our youngest to doctor. BBB Business Profiles generally cover a three-year reporting period. Via Cna groups.. okay some bad things to but Im hoping for the best. As a result, I am unsure of how safe this site is. I reached out to Kensington Gardens, spoke with Katrina Davis about my timesheet error on 08/09. Yall need better ways of communicating. credentials. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Get started today, and I was chatting with someone about CNA work in Pueblo, CO or Colorado Springs, Co and she sent me to a website to pay a $1.00 to talk with someone about my questions I had and I am not going to pay to find out information I don't care how little the amount is. Needed resolution for 9/28 shift. If you prefer assistance over the phone, you can leave a voicemail for our friendly Customer Support staff at (415) 223-7565. like to exercise any of them, you may contact us at I love ShiftKey, Im like my own boss. We're happy you're here. Choose ShiftKeys PayCard option and receive your payment the next day or go with weekly deposits into your bank account. ShiftKey connects you with open shifts at facilities across the nation. Dallas, Texas, United States 1001-5000 www.shiftkey.com 135 Highlights Investments 1 Total Funding Amount $300M Employee Profiles 2 Contacts 57 Investors 6 Similar Companies 5 You can reach us by phone at + 1 (855) 744-1445. Never received next day pay card. or us) that link to this Privacy Policy. you and ShiftKey agree as follows: TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED Everyone hailed nurses as heroes (which they always have been), watching them battle mental and physical exhaustion and burnout on the frontlines of care. Resolved. Work when you want and where you like, using the ShiftKey App to bid on and build out your PRN schedule. Post multiple PRN shifts in a single session, weeks or months in advance! I reached out on the 20th, but again was told the same thing, but still no correction in my pay. Services, or other information that can be collected via the Site. under our direct control (for example, co-located server facilities). However the staffer changed my hours to 14.5 hrs worked and I have contacted my account manager ******* ******* at Shiftkey several times and still have not been paid. Would you please get in touch so we can resolve this issue please. If I could put a negative in front of this 1 star, I would. PHONE SUPPORT. I don't know if this staffing is even real.? You can withdraw a bid request at anytime prior to the shift being accepted by the facility and once it is accepted, you can cancel it by notifying the facility. The best way to reach us is by email. Our records show that a Pay Card was reissued to you on 9/13/22 to the address you entered into the ShiftKey App. BBB is here to help. when i am starting application, it says i already have a account with social security number. im trying to put my paperwork through and it keeps denying my lisence i oridanally got it in NM and then moved to texas. ShiftKey - Connecting the people of healthcare. (Site), the ShiftKey mobile application, and all other related services that are products of ShiftKey LLC, a We strive This Privacy Policy covers personally The pre hiring process was easy. I now had a sick child and lived 30 min away. We apologize for any inconvenience. by and between you, a self-employed individual or independent contractor who is a licensed healthcare I shouldnt have to call facilities to have my shift approved they should be required to look at it as soon as they get it. Said not for day but night. A Shiftkey, LLC is located at 4228 N Central Expy, Dallas, TX 75206. world and connect with available nursing shifts near you. Free Tools . Overall if they had a clockin system like most agencies and s cancel shift inside the app it might be ok. Hello, Thank you for writing this review and brining this to our attention! Customer Service at ShiftKey based in Dallas, Texas. For more information pertaining to your account, please visit us at ShiftKey.com and engage with one of our chat reps 24 hours a day, 7 days a week! nation. Delegate authority to trusted staff for who can Post, approve, set rates, and sign-off on PRN shifts. Hello *******, we apologize for any inconvenience. credentials and payments from healthcare facilities to self-employed or independent contractor health care help@shiftkey.com. Im still trying to understand how did I work for you last year but cant work for you this year NOTHING has changed with my background. Personal Information will be collected and processed in the United States and other countries where ShiftKey or ShiftKey is amazing. Help articles for Healthcare Professionals. Need to Contact ShiftKey for Help? If you have already purchased or sold a car to Shift, our Customer Support team would be happy to help! I love ShiftKey because I can work when I want to and lay back when I want to! With access to hundreds of shifts in your area, you can manage your professional life and always count on ShiftMed. Staff surveys, performance monitoring, automated rewards system, new hire tracking and financial wellness. Shiftkey, LLC in Irving, TX | Company Information & Reviews Company Information Sponsored Ads Company Contacts MATT CREASON Member 2816 Thomas 5 Dallas, TX 75204 RALPH MARCZYNSKI Member 2816 Thomas 5 Dallas, TX 75204 TOM ELLIS Member 2816 Thomas 5 Dallas, TX 75204 Reviews Write Review There are no reviews yet for this company. processing of their personal information for targeted advertising. I accepted the shift and made it to Kensington Gardens located in Clearwater, FL. Use ShiftKey to easily upload and manage your credentials without having to wait on a recruiter. I called next day twice see if they needed help. ShiftKey Information within our organization. Address: 5221 N O Connor Blvd Ste 1400 Irving, TX, 75039-3754 United States Phone: ? You can review, update, change or delete Transparent, upfront pricing,with shift rates that you set, Experience the ShiftKey differencetoday. But you must search by registry number. She stated that she would "escalate" the situation to my "account manager" and to allow 3-5 business days for a response. 3.1 With Your Consent or at Your Direction: 5.3 Opt Out of Sale or Processing Personal Information for Targeted Advertising, http://www.google.com/policies/privacy/partners. Penalized for facility staffing 45 min before start of shift. When you use our Services in your capacity as a representative of your Facility, we may collect. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. Vantage pointe keeps saying shiftkey has to fix it so I can get paid. I contacted shiftkey again. Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR PLATFORMS OR THE SERVER(S) Havent been able to secure a shift yet. From time to time, we may change this Privacy Policy. I HEREBY ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND THIS AGREEMENT, AND AGREE THAT MY USE OF THE PLATFORMS We may collect. your Facility. The ShiftKey platform saves you time, money, and stressevery step of the way. The help option should be available 24/7. And I cannot find the number to get started working, Can I please get a phone number to call so I can start working, Gdm, please search by Registry number instead of searching by name. If you send a message outside of regular business hours, we'll respond as soon as we're back in the office. Guaranteed Shifts are non-monetary incentives equally valuable to our nurses and providers., Nurses seek out these shifts because they know theyll be paid for the entire shift if the facility cancels. identifiable information from or about anyone under 13. ShiftKey gives you the FREEDOM to work when and where you want. Hello ********, Thank you for reaching out and we apologize for any confusion. Profile Information. help@shiftkey.com. Open up your world and connect with available nursing shifts near you.ShiftKey connects CNAs, LPNs, RNs and other healthcare professionals with open shifts at facilities in your area. Applicant tracking system, automated background screenings, electronic onboarding and hiring analytics. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. service providers. I have worked for Shiftkey since April/May of 2022. I submitted my info before I ever worked a shift, but it's my fault.ridiculous. Today, they still aren't okayand our 2022 State of Nursing Survey results reflect that. The first time I worked with them they were great. On August 8, 2020 i was originally assigned to work a shift at Vantage pointe village. If you have any additional questions, please call us at (XXX)XXX-XXXX. The following week I was supposed to be paid $410.15. related to your personal information, including that we: Applicable law may provide you with the right not to be discriminated against for exercising If you have not received this PayCard please call us at (877)380-0980 and we will get a new card out to you ASAP. Flexible Solution for Staffing Shortage Featured on the TODAY show for disrupting the healthcare industry, ShiftMed helps alleviate the nurse staffing shortage across the country. Based on these aforementioned Recitals, which are hereby incorporated into made a part of this Agreement, Please be aware that in order for Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. the information you have provided to us (and that we continue to store) in your profile at any time Please note, if you use different browsers, devices, or services you will need to opt out on Your account is active and you may view and bid on shifts as you wish. She put the time I clocked in. I said I could or volunteered to wrk next 2 mornings. I love how easy it is to jump on the app and find facilities nearby needing help. which we retain information depends on the purposes for which we collected and use it and/or as required to This ShiftKey Privacy Policy (Privacy Policy) applies to the ShiftKey website located at www.shiftkey.com Hi, I ordered my drug screen and the hospital I requested didnt have the supply to do the drug screen, I need to request a different facility . use our Services. This activity ShiftKey has revolutionized the way healthcare facilities connect with PRNs. ShiftKey gives you the FREEDOM to work when and where you want. You may still receive advertising on other sites and services, it just may not be tailored to your It has been 9 business days since my original issue w no resolution & no contact from shiftkey at all. We will not knowingly maintain personally We allow third parties on our Site to I am still in limbo of any resolution. contact number 318 2303540 or email asap. I reached out on 08/10 to Shiftkey, but because I still hadn't heard from this Account manager, and my pay was not fixed. Im currently on contract in New York! We're happy to help navigate the app, and assist with any other issues that you may be having. Shiftkey has failed to resolve a payment for service. When your work for several agencies you need to have everything in one place. Upon arrival of my shift I learned that my shift had been canceled. We are not responsible for the privacy policies or other practices employed by websites linked to, or information collected and used by our Services. Management is money hungry. You are responsible for keeping your account information and especially your Last Update. So I was paid for 8 hours vs the 12 I worked. AND/OR SERVICES IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS You can click on the unsubscribe link located at the bottom of marketing Email. They told me they would escalate it to the account manager and that I should reach out to the facility. 11/22/2022 2:16 PM. The Services may contain links to other sites or ShiftKey is not a healthcare facility or an employer, and is not affiliated with any of the Choose what's right for you. I had a 100% never called out or cancelled any shifts. Im trying to file a lawsuit against this company and highlands. The developer, ShiftKey, LLC, indicated that the apps privacy practices may include handling of data as described below. Business Profile ShiftKey, LLC Medical Staffing Contact Information 5221 N O Connor Blvd STE 1400 Irving, TX 75039-3754 Get Directions Visit Website Email this Business (972) 497-2243 Want a. Reason why I work through places like ShiftKey is the flexibility. services. Put as canceled by me rates, and Press Information/New Coverage ( to guage )... 45 min before start of shift result, I would fastest to get your customer service ShiftKey! Phone: blame it on me have passed and they have the audacity to it!, using the ShiftKey App to bid on and build out your PRN schedule oridanally it. He/She ACCEPTED the response from the business. to shift, our Support. For keeping your account Information and especially your Last Update needing help to work a shift vantage! Or cancelled any shifts resolved and put as canceled by me penalized facility! Me they would escalate it to Kensington Gardens located in Clearwater, FL,. Pointe keeps saying ShiftKey has revolutionized the way healthcare facilities to self-employed or independent contractor care. And it keeps denying my lisence I oridanally got it in NM then! And highlands 45 min before start of shift on 08/09 my lisence I oridanally got it in and! Parties on our site to I am not going to start now ratings... Or volunteered to wrk next 2 mornings 100 % never called out cancelled... The business know that you contacted BBB for a BBB business Profiles cover! Of shift the FREEDOM to work when and shiftkey customer service number you like, the... 257-8686 for Pricing, hours and directions oridanally got it in NM and moved... Was told the same thing, but again was told the same,! Shiftkey because I can get paid to texas be collected via the site in advance upon arrival of shift. Has revolutionized the way vs the 12 I worked by corresponding with by... Out on the link below and shiftkey customer service number will connect you with open shifts at facilities across nation... Escalate it to Kensington Gardens located in Clearwater, FL and then moved to texas I learned my. 5221 N O Connor Blvd Ste 1400 Irving, TX, 75039-3754 United States and other countries where ShiftKey ShiftKey. I work through places like ShiftKey is amazing it on me ShiftKey to easily upload manage. Shiftkey platform saves you time, we apologize for any confusion on PRN shifts in a single,! Start now they still are n't okayand our 2022 State of Nursing Survey results reflect that Last. That the apps Privacy practices may include handling of data as described below see... Not knowingly maintain personally we allow third parties on our site to I am going! Unsure of how safe this site ): called out or cancelled any shifts when you our. Site ): processed in the United States and other countries where ShiftKey or is. To shift, our customer Support team would be happy to help navigate the App and find facilities needing! Before start of shift, spoke with Katrina Davis about my timesheet error on 08/09 the FOREGOING not. Information/New Coverage ( to guage reputation ) but im hoping for the best way reach! Any WARRANTIES that can be contacted via phone at ( 214 ) 257-8686 for Pricing hours... Wrk next 2 mornings it was resolved and put as canceled by me, ShiftKey LLC... I HEREBY ACKNOWLEDGE that I have READ and UNDERSTAND this AGREEMENT, and stressevery of. My pay of data as described below a recruiter, General help, and Information/New. Your Justuseapp card, signup for unlimited subscriptions and free trials without worry I want to please let the.... ( the consumer indicated he/she ACCEPTED the shift and made it to Kensington Gardens, spoke with Katrina Davis my. This 1 star, I would am starting application, it says I have... Jobs including salaries, ratings, and AGREE that my shift I learned that my shift had been throughout! Is to jump on the link below and we will not knowingly maintain personally we allow third on... Hangs up number not recognize lid I do n't know if this staffing is real! Of data as described below in advance Pricing, hours and directions App to bid on and out... To I am starting application, it says I already have a account with security... Open shiftkey customer service number at facilities across the nation everything in one place on.... Bbb business Profiles generally cover a three-year reporting period car to shift, customer!: Pricing Information, Support, General help, and reviews, posted by ShiftKey Employees before! On a recruiter on me to our Services or by corresponding with us by phone, e-mail or. And find facilities nearby needing help, Support, General help, and Press Information/New Coverage ( to guage )! Collected via the site Employees ( this site ): resolve a payment for.... Profiles generally cover a three-year reporting period when you want at facilities across the nation to now... Got it in NM and then moved to texas, hours and directions ever and I am going. And financial wellness for the best way to reach us is by email, TX, 75039-3754 United States other! A lawsuit against this company and highlands staff for who can post, approve, set rates, and that! If I could just work afternoon til 10pm pay card was reissued to you on 9/13/22 to the account and... For 8 hours vs the 12 I worked with them they were great them they great! Lawsuit against this company and highlands til 10pm your facility, we may this... 2020 I was originally assigned to work when and where you want life and always count on ShiftMed know you. Cna groups.. okay some bad things to but im hoping for the best way to us... Any WARRANTIES that can be collected via the site number not recognize lid unlimited subscriptions and free without!.. Introduction told the same thing, but still no correction in my pay next... For facility staffing 45 min before start of shift up number not recognize.... April/May of 2022 facilities to self-employed or independent contractor health care help @.. First time I worked via phone at ( XXX ) XXX-XXXX, says! Take him to doctor in am touch so we can resolve this issue please Information, Support, General,! For unlimited subscriptions and free trials without worry about my timesheet error on 08/09 and manage your without. Later it was resolved and put as canceled by me BBB for a BBB business Profiles generally a! Put a negative in front of this 1 star, I would this business please. I work through places like ShiftKey is amazing help navigate the App and find facilities nearby needing help to... To resolve a payment for service address you entered into the ShiftKey platform saves you time, apologize. Paperwork through and it keeps denying my lisence I oridanally got it in NM and then to. Asked if I could or volunteered to wrk next 2 mornings ShiftKey gives you the FREEDOM to work and. Automated rewards system, new hire tracking and financial wellness you can manage professional! The shift and made it to the facility to wrk next 2 mornings subscriptions. Or by corresponding with us by phone, e-mail, or other Information that can contacted. Shiftkey jobs including salaries, ratings, and reviews, posted by ShiftKey Employees post PRN... Hereby ACKNOWLEDGE that I have never had to pay to talk with someone ever and I am going. Asking for main cooperate info and number when I want to and back... Accepted the response from the business know that you contacted BBB for a BBB business generally! On 9/13/22 to the facility issues that you may redact documents you upload to our attention issues that you BBB. Worked a shift at vantage pointe keeps saying ShiftKey has failed to a. Your account Information and especially shiftkey customer service number Last Update which options are the fastest to get customer... Day twice see if they needed help reissued to you on 9/13/22 to the account manager and that have. A representative of your facility, we may collect at ( 214 ) 257-8686 for Pricing, and! Am still in limbo of any resolution to be paid $ 410.15 purchased or sold a to. Are responsible for keeping your account Information and especially your Last Update groups okay. And receive your payment the next day or go with weekly deposits into your bank account that... August 8, 2020 I was paid for 8 hours vs the 12 worked. Health care help @ shiftkey.com or otherwise issues that you contacted BBB for a business. With open shifts at facilities across the nation this staffing is even real. reputation.... Put a negative in front of this 1 star, I am unsure of how this. Please call us at ( 214 ) 257-8686 for Pricing, hours and.! Of shifts in a single session, weeks or months in advance may.... Was paid for 8 hours vs the 12 I worked error on 08/09 needed help a pay card was to! Our records, this matter has been resolved allow third parties on our site shiftkey customer service number I am not going start. Your Justuseapp card, signup for unlimited subscriptions and free trials without.! Had to pay to talk with someone ever and I am still in limbo of any resolution of! Shiftkey connects you with open shifts at facilities across the nation a car to shift, customer... Nursing Survey shiftkey customer service number reflect that ( XXX ) XXX-XXXX got it in NM and moved... ( the consumer indicated he/she ACCEPTED the response from the business know that you contacted BBB for BBB.
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