Please note the booking fee for this event includes a Venue Fee of 2.00 which is charged by the venue. There will be a selection of food and drink available to purchase at the venue. An accessible shuttle will be operating from Smallbrook Queensway (City Centre). Parking Birmingham International Station has step free access to all platforms. Sync Your Spotify Account for Gig Alerts via Email, www.arenabham.co.uk/your-visit/getting-here. An accessible shuttle bus will run from the station to the venue. The Utilita Arena in Birmingham is the third-largest indoor arena in the West Midland region of the United Kingdom, with an interior capacity of 15,800. More information can be foundhere. PLAN YOUR VISIT Sheffield Steelers Book Tickets Latest Arena News & Updates READ BLOG Please leave extra time for your journey all alternative travel options will be busy and delays are anticipated. 14yrs and over can come into the building on their own with a valid ticket). If you have purchased your tickets from The Ticket Factory, please check out the Help pages on The Ticket Factory website. Thats why when you upgrade to our Show Lounge seating you have access to a private bar. Show Cubes are available for annual hire and on a show-by-show basis. For further information please contact us. Your Games ticket includes access to public transport within the West Midlands area on the day of your event (travel to Lee Valley VeloPark is not included), so it's the best way to travel. We are a cashless venue, therefore only card payments are accepted. View Please note, the box office is not open on non-show days. ELECTRIC VEHICLE CHARGING POINTS The NEC EV charge points are connected to the Swarco eConnect network and are supported and maintained by them on, our behalf. It also collaborated with Newcastle Arena, which became Utilita Arena Newcastle back in 2017. 21cm x 30cm x 19cm thats the size of an A4 sheet of paper. Utilita Arena Birmingham's Show Lounge offers an exclusive seating area with the added bonus of a bar. The site was then named Barclaycard Arena after Barclaycard won the naming rights for five years. You can also opt to book on the day at the Arena Birmingham box offices beside Entrance E. The box office generally opens at 4:00 PM on most show days for buying tickets. Please visit The Ticket Factory website for all questions relating to The Ticket Factory Mobile Wallet and mobile tickets. When you enter Victoria Square (Town Hall will be on the left hand side) follow the signs for Paradise Forum, Convention Centre and Utilita Arena Birmingham. Instagram Step free access from Library stop to venue via the designated walking route. ), Automatic wash / dry, centrally located toilet. From fine dining to amazing seats theyll ensure you always get to live it up. West Midlands Cycle Hire is available across the West Midlands. University Station has step free access to all platforms, with an accessible buggy between the station and venue. Moshing can lead to the injury of others and is therefore prohibited at the Arena. 4pm. You may be able to also go to the box office with your confirmation details, and ID for the box office staff to be able to assist you. These include: Liverpool, Manchester, Bradford, Leeds, Derby, Nottingham, Leicester, Cambridge, Luton, London, London Heathrow, Oxford, Cheltenham, Bristol, Cardiff, Herford and Shrewsbury. Under 14 year olds MUST be accompanied by an adult aged 18yrs + with a valid ticket, into the venue. The fulfilment fee is charged per order regardless of the number of tickets purchased. Hospitality areas also have accessible toilets. Accessible shuttle buses will be operating from nominated accessible stations to venues as detailed below. Accessible shuttle buses will operate from The Hawthorns station and the venue. The Games venues are spread across the Midlands and there are different transport options available for each. These toilets are both RADAR operated and non-RADAR operated. Wolverhampton Station has step free access to all platforms and an accessible shuttle bus from the station to the venue. Please do not bring fan mail with you to the event, instead post it to us at: [Artist Name] Fan Mail,Arena BirminghamKing Edwards Road Birmingham B1 2AA. The entire venue can be accessed by people with wheelchairs and walking aids and is service-dog friendly. Keep an eye on the website for buying tickets. I havent received my tickets yet, will they be posted to me? They will give you a ticket and you can collect your items after the show. Any refusal or the use of abusive, threatening or discriminatory remarks, including comments relating to weapons or explosives will result in access being refused. Continue towards Central Library and through Paradise Forum (entrance to this Mall is on the left hand side of the entrance to Central Library) and out into Centenary Square. The Arena is part of the NEC Group, which has taken the decision to support a single charity each year. Birmingham New Street Station, Birmingham Snow Hill Station and Birmingham Moor Street Station all have step free access to all platforms. Everything is contactless too, just to make it that little bit easier. Utilita Arena Birmingham is one of the most sought after, and therefore busiest, large scale indoor sporting and entertainment venues in Europe. Small instamatic cameras and smartphone cameras are generally permitted by the promoter, but wed recommend contacting us before the show to check what the particular camera policy is and avoid disappointment on the night. In addition to the unisex toilets there are dedicated ambulant cubicles with the male and female toilets throughout the arena which are signposted accordingly. More information on parking including how to pre book can be found here. Those parked in a Resorts World Birmingham car park, who received a ticket upon entry to the car park, will need to pay within Resorts World opposite the Arena. The Arena does not have a cloakroom due to the volume of people that attend events and the congestion this could result in. Working together with local and national authorities, security measures at our Arenas are under constant review to ensure that they remain effective and proportionate. Arena Birmingham is in Birmingham City Centre. The venue does not provide screens for any concert and as such this facility is never guaranteed. I have lost an item of belongings at the venue. Where can I find information about Covid-19? Please note that we do not allow leafleting outside of Utilita Arena Birmingham or in our car parks. Impeccable taste also applies to every dish that leaves the kitchen, every one prepared to order by our top chefs and served up with that famous friendliness you only get in Brum. We do receive a lot of fan mail and cannot guarantee that it will be acknowledged, nor can we guarantee return of any items sent in.Please do not bring gifts for the artistes to the event with you as we are unable to accept responsilbility for them. However, call charges may vary refer to your service provider for current charging information. For details on all services and to book please visit the dedicated booking site: nationalexpress.com/commonwealthgames, Please note: The metro will not operate through Birmingham City Centre on Marathon Day (30 July). For information regarding the availability of park and ride and park and walk sites at specific venues and events, please check the Games website booking portal Spectator Parking for Birmingham 2022 (parkthecarhere.com). Visitor Views of from Seat Block 10 at Utilita Arena Birmingham Alternatively, write to:Visitor Experience ManagerThe NECBirminghamB40 1NTOr email them at: [emailprotected]. Accessibility at Utilita Arena Birmingham, Other Tourist Attractions near Utilita Arena Birmingham, 10 Incredible Thai Restaurants in Birmingham, 16 Elegant Afternoon Tea Venues in Coventry and Surrounds. For standing tickets, these are not e-tickets and we will only accept physical tickets. The Journey Planner will recommend a personalised travel plan, and the carbon impact of each option. For a worry free ticket purchase, choose Ticket Protection to protect your transaction when purchasing through The Ticket Factory. Under 14-year olds MUST be accompanied by an adult aged 18yrs + with a valid ticket, into the venue. If your guests are hungry, delicious pre-show dinners can also be served up in style. By entering your details you will be indicating your consent for The NEC Group to send you e-mails about events which we think you may be interested in. Cashless simply means just that - paying by card or contactless rather than cash. The wheelchair icon shows the location of blue badge parking locations, please be aware that these are limited and need to be pre-booked. Here are the bus routes that pass by the Utilita Arena Birmingham: 13, 23, 24, 9, X10, X8. The venue is also easily accessible by the Birmingham snow hill and Birmingham new street station: The Utilita Arena Birmingham has plenty of designated car parking spots across the venues the West, and South, North car park venues. Additional accessible services will be operating from key transport hubs to venues, the pick-up and drop off locations are still being determined and will be updated here once confirmed. Concerts, entertainment and business conferences and exhibitions are also staged at the Utilita. Its a 3-minute walk to the National Indoor Arena bus station and a 7-minute walk to the Charlotte St bus station. The box office is usually open on show days at approx. If we are aware of any tickets sold by our official box office, The Ticket Factory, that have made their way to a secondary site other than Twickets their partner ethical secondary ticket re-seller - and can trace them back to us, we will take steps to cancel them. The venue, For all other queries please contact NEC Safety, Health & Environment on, items are not permitted to be brought into the venue. In your user account, you can import your Spotify library or follow artists you find on our site to add them to your favourites. Modern Slavery Act Transparency Statement, Event announcements, presales & competitions. The box office is cashless so we are only able to accept card payments. What advice are you giving to people coming to your venues? A small amount of cold food for personal consumption can be brought into the venue. I am visiting with a part of school children/students do you have a risk assessment? Webinside the arena; food & drink; venue maps; contactless payments; faqs; accessibility; destination; about us; venue partners; birmingham; legoland discovery centre; the This will not run on Marathon day (Saturday 30 July), when there will be an accessible shuttle from Smallbrook Queensway (adjacent to Birmingham New Street Station) to the venue. We appreciate tickets are sometimes bought as gifts (after all, tickets are the best gift you can give). Journey time 15-20 minutes Leave New Street Station via the Victoria Square Exit. To purchase tickets over the phone: 0344 338 8000 Twitter. Wednesday 31 May 2023 We often don't receive the actual performance times until closer to the event. No. Can I take photographs? Shuttles will start running approximately 2 - 3 hours before each event and for approximately 90 minutes after. You can even pay with your mobile phone, if you have added a payment card to your Apple Wallet, Google Wallet or Android Pay. On a serious note, we need to monitor the number of visitors in the venue, so once in the venue we do not permit them to come in and out as they wish. Please leave these with Security at the Confiscation Kiosk on entry. Do you operate a numbering system for the queue? This means that you can book any seat and still receive great sound quality. We take the safety and security of all our fans and visitors very seriously, Utilita Arena Birmingham operate a strict screening procedure for all guests entering the arena. After the event there will be a 2030-minute vehicle hold to the north of the venue where no vehicles can be loaded / leave the venue due to the volume of spectators exiting and therefore spectators using the accessible shuttle bus from the north will asked to remain in their seats until just before the vehicle hold is lifted and will then be able to access the shuttle buses and return to Coventry Station. Well keep you posted when these get confirmed and how to buy, but in the meantime theres already a selection of on-demand concerts available to buy via the MelodyVR app, on Oculus Goor Samsung Gear VR virtual reality headsets. Arena Birmingham has on site parking, which can be booked by following this link Plus it looks really glamorous, so win-win. These times are subject to change but you can find the latest times on your specific event page. However tickets can be delayed up to 10 days before the event. Information on current rail timetables can be found in 'Catch the Train'. On some days there may be no services and on other days there may be significant disruption. Getting Here | Utilita Arena Birmingham (utilitaarenabham.co.uk), Please contact the venue directly for any accessible queries. Table Tennis and Para Table Tennis. The venue reserve the right to evict those conducting unauthorised leafleting from the premises. A great singer and a great laugh! and the operatic passion of Carmen and Madam Butterfly as examples of the arenas versatility. The mobility scooter plus user must not exceed 300kg. All Sikhs wearing Kirpans are encouraged to declare the Kirpan upon entrance to the Arena and undergo security searches along with all other attendees. However, if you booked through our official box office, The Ticket Factory, you can see which block you are in as you book. Para Powerlifting. Generally, we discourage people from bringing large posters and banners to events as they can restrict the view of people sitting behind you. total length of 1200mm, including extra-long footplates. A secondary ticket agent or seller is an outlet or person that re-sells second-hand tickets. Fans The introduction of a levy is commonplace across the ?live' industry; for example, the renovation charge applied by many theatres or the charge applied by the O2 Arena, London, which is known as a ?facilities fee'. For Group bookings, usually for 10 or more tickets, call us on 0800 358 0058 or email [emailprotected]. If you have a permanent conditions that requires the use of a walking aid (crutches or walking sticks), then you are permitted to take these to your seat. Commonwealth House 55-58 Pall Mall London SW1Y 5JH United Kingdom, Freedom of Information Publication Scheme, Home of the Birmingham 2022 Commonwealth Games, How to get to each venue (birmingham2022.com), How to get to each venue How to get to each venue (birmingham2022.com), Spectator Parking for Birmingham 2022 (parkthecarhere.com), James Watt Queensway (Birmingham City Centre), Stafford - Victoria Park, 6 minute walk from Stafford Railway Station, Spectators without a ticket need to book at, Smallbrook Queensway, Birmingham City Centre, The Hawthorns Transport Hub, Halfords Lane, West Bromwich. Services will run based on demand. Collecting Tickets WebWe know how important the overall event experience is to you lovely fans. For full details, please visit www.utilitaarenabham.co.uk Age Restrictions Under 14-year olds MUST be accompanied by an adult aged 18yrs + with a valid ticket, into the venue. No. Please check the venue website for event specific restrictions. If you would like to write to an artiste performing at Utilita Arena Birmingham, you can do so care of the venue and we will pass it on to the Tour Manager on the day of the show. What items are not permitted to be brought into the venue? The box office is usually open on show days at approx. Wheelchairs can be accommodated on all accessible shuttle buses, subject to these maximum dimensions and a combined user and wheelchair weight limit of 300kg: *Coventry Arena & Stadium: there will be a dedicated accessible shuttle bus service to serve rail passengers from Coventry Station and pre-booked Blue Badge parking at Westminster Road Car Park. If you need to collect tickets from the arena box office it is recommended that you park in the South car park, park on level 8 and follow the pink route round to Entrance E. Disabled spectators arriving in vehicles over 2 metres in height (minibuses or ambilifts), will be directed to the North Car Park, Here you can disembark and traffic officers will then direct the vehicle to the nearest parking bay. WebUtilita Arena, Birmingham. Lost Tickets In the interests of safety and security, a search will take place. See table below for the pick-up and drop off locations. , The ICC and Symphony Hall are all best served by New Street Station and Five Ways Station which are both a short distance from all of the city centre venues. We're at the heart of Birmingham citycentreand a doddle to get to. They will organise priority entry for you as soon as the entrances open. Age Restrictions We welcome all feedback and if you would like to contact us about a recent experience at the Arena, please email us at [emailprotected], Utilita Arena Birmingham strives to make your visit as enjoyable as possible, however if you do encounter a problem please return to Customer Services at the Box Office immediately and they will offer every assistance possible. We have a variety of food and drink outlets inside the Arena to suit a majority of dietary requirements. I've heard about the NEC Group Arenas' partnership with MelodyVR, how can I watch concerts in VR? WebArena Birmingham is in Birmingham City Centre. Re-seating is subject to availability. There are temporary road restrictions and no parking, pick-up or drop off facilities at venues except pre-booked blue badge parking. No refunds will be given for incorrectly booked tickets. glass bottles, cans etc.) WebUtilita Arena Lounge Enjoy a bit of luxury and take a seat in the Utilita Lounge. But soon after opening, it also started hosting entertainment events for families too. If you wish to use the system, you can do so free of charge by speaking to a member of security on arrival at the arena. WebUtilita Arena Birmingham has ample on-site public car park spaces across our car parks: North, South and West. / dry, centrally located toilet and West for you as soon as the entrances open 90 minutes.. What advice are you giving to people coming to your venues, these are not to! Secondary ticket agent or seller is an outlet or person that re-sells second-hand tickets Spotify for. We will only accept physical tickets ( utilitaarenabham.co.uk ), please be aware that these are permitted. Barclaycard Arena after Barclaycard won the naming rights for five years Carmen Madam! A worry free ticket purchase, choose ticket Protection to protect your transaction when through... 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