Use a nut driver to take out the two screws beside the detergent drawer housing and the two screws on the top corners of the control panel (ensure that the selector knob is turned to the 12 oclock position before taking the screws out). 7 - Problem with the engine. It is connected to a waste water discharge system. This is a rather painstaking and serious work, for which even masters are reluctant to undertake. Register for an online account and you'll be able to: Unbeatable deals, free delivery and price match on the best range of cookers, ovens, washing machines, fridge freezers and more. Check the wiring harness and replace it in case of defects, Damaged wiring harness in the level sensor. These error codes can help you identify the problem and determine the necessary steps for troubleshooting and fixing the issue. Hooray!!! How to install a washing machine in the bathroom yourself. Place the outlet of the drain hose into a bucket and perform a Rinse cycle to try and clear the blockage. (less than 10cm into the drain). Let us dwell on what damage may occur in the device for draining used water. If the cause of the E20 error was related to the pump, then after reinstalling it, start the machine in test mode and see how the machine will work. Check the wiring harness between the door lock and control board. In after everything is clean .. Blocked filter / Drain pump jammed or blocked. 6 - Error in memory operation (EEPROM - programmed NMC). Turn the water inlet valve counter-clockwise and pull it out of the washing machine. The machine's hatch is jammed or blocked. Can the problem be identified right away? An E08 error code in a Candy washing machine indicates an issue with the motor in the machine, particularly the speed sensor. If you do need an engineer to visit your home, help is at hand. Rated Excellent - Rated Excellent with over 10000 happy customers, Free delivery - Next day delivery also available 6 days a week, or choose a date up to 530 days away, Hassle-free installation - Our experts deliver and install 100s of appliances every day. Take out the filter element, carefully examine it, place under running water, rinse well. The controller is not working properly. Connect the other end of the hoses to the soap dispenser drawer and secure the connections by sliding the retaining clamps in place. Check water heater wiring. To summarize, we note that in order to identify the causes of the E20 error in the Electrolux washing machine, take your time. Most often, the problem arises precisely with the wiring contacts, and not with the pressure switch itself. We and our partners use cookies to Store and/or access information on a device. Check if laundry or foreign bodies are blocking the motor/drum rotation. Flowers in the landscape design of backyards, summer cottages, house plots, Washing machines Candy Smart: characteristics, models, use. If during operation of the Zanussi automatic washing machine you notice that the appliance gives an error E20, this indicates a malfunction in the waste water drainage system. Then take care of the pump. Blockage on the waste spigot / blocked plumbing. Have a good repair! As you have seen, you can identify the cause of the error E20 on the screen of the Zanussi machine using your own resources. Quick and easy laundry tips for you to use in your own home. There may be problems with blocking the hatch. Remove the hose and check for bends or curls then straighten them. If theres any fault, youll need to replace them. Switch off the machine and unplug it. In order to prevent any chances of electrocution and water leakage, ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs. 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Use a screwdriver to take out the three screws at the back of your washing machine securing the top panel. They will light up at the same time. Check the main PCB, replace it if necessary. If a solution has an image shown below it, you can enlarge this image by clicking on the image text. Do the following: Remove the lower panel and get to the pump. Put them back into the ports once youve cleaned them properly. Once youve removed the screws, slide the panel back and lift it off your washing machine. Throws error e20. Note: If the program fails to start, try again by changing the first key. The appliance remains in this condition with the door interlock blocked.=> When the E07 error occurs in order to open the porthole door it is necessary to remove the plug from the wall socket for about 30 seconds and then reinsert it. Keep loose clothing and hair away from any moving parts. Bad wiring connections in the electronic module. The CHILD LOCK setting differs from one washer to another, which is why you should always check the Candy user manual. Everything worked out! If the fault persists, please arrange an engineer visit. When checking the pump, I found a match that blocked the impeller. Only a specialist with the necessary skills and experience can carry out the work as quickly and efficiently as possible. Usually, each error indicates a problem with a specific part, which needs to be checked for operability, and then the element should be repaired or replaced. 41 Posts. Check the wiring harness of the door lock for any damage so you can replace it. PROG. Having issues with your appliance? Cookie settings ACCEPT The latest content, articles & guides direct from AEG. Step 2. Ensure the drain hose is in the correct position and height. Make sure the water supply hose isnt bent, kinked or trapped. To activate or deactivate the child lock setting: Press and hold the TEMPERATURE SELECTION and SPIN SELECTION buttons simultaneously for 3 seconds. Control unit malfunctions. If necessary, it must be freed from water. rb rs. Step 10. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Step 5. Use a screwdriver to press the little knobs on either side of the water inlet valve. 8000 AbsoluteCare - programmes for all fabrics. Read Zanussi recipes and get cooking with us. 16 - The heating element is out of order or has stopped functioning altogether. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. There is a 5 second interval between flashes, so you have to be patient. Leaving your damp clothes in the machine will cause your laundry . To clean the pump, you need to unscrew the cap on it and check the impeller. Thanks you! Maytag Front Loading Neptune Washer Error Codes. Step 4. Plug it back in after a couple of minutes. A set of liquid and a new start of the drum at the previous speed. Answer: Washer dryer displays error message E20 or C2, emits 2 beeps or 2 flashes. Make sure the drain hose isnt bent, kinked or trapped. Step 1: Disconnect the drain hose from the drain. Washing machine displays error message E20, E21 or C2 , emits 2 beeps or 2 flashes . The "Cuore" Control Modules feature a potentiometer used for the program selector directly welded onto the printed circuit board. Unplug the washing machine from the outlet or turn off the power switch on the machine . Before you start trying to troubleshoot any problem, make sure to clear the errors in the memory, sometimes erasing the fault codes manually is likely to be a big part of the repair process or the solution itself. If the waste water came out easily, it can be assumed that the sewer pipe is blocked and should be cleaned, or there is a blockage in the pump. The machine has earned! E08 (or E17). How it fails: The drain pump in your Frigidaire washer can fail mechanically and electrically. This key is on the left. Slide your washing machines top panel back in place and apply the three screws at the back to secure it. The motor triac controls the speed of the motor and the error means that your machine has no motor drive. Clean the pump and the filter. The error is automatically reset, when the appliance is powered up the door lock is disarmed, at this point it is possible to open the door without the need to drain the machine, as the water will have been drained from inside the tub at the end of the cycle. How did he get there? Disconnect the hoses from the soap dispenser assembly. The machine starts the drum at a maximum speed of 55 rpm. Our Candy is NFC-capable & has an android app that has a "diagnose" or . If this designation appeared on the screen, the cause of the failure is in the . Well arrange for an engineer near you to call in and fix your appliance, at a time thats suitable for you. The water inlet valve will be mounted at the corner of your washing machines cabinet. This error could happen because of blocks or obstructions that are preventing the used water from moving out. In addition, if you regularly take care of a home assistant, use only automatic powder, soften washing water and wash things in a laundry bag, this will help prevent clogging of the drainage system. Step 1. When the check has come to an end, the machine will notify the user of the completion with the help of light indicators. The same error came out. These washing machines and the Cuore board is used on washing machines produced in the Candy factory in Brugherio.. Place the nut driver on the heater nut and strike it to release the clamp holding the heater assembly (the heater should move inwards). In most cases, the problem can be eliminated by opening the valve on the hose to the bottom, through which water enters the machine. If still getting the error, the main PCB is at fault and should be replaced. Remove the water inlet valve, check the mesh filter and clear any clogs or dirt. Always disconnect your appliance from the mains before you start examining it! We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. If you found this video helpful, Please Subscribe if you wouldn't . E3 - Draining issue or pump issue. Like all appliances, washing machines can sometimes experience issues and display error codes. The water supply hose is kinked or trapped. Washing machine displays error code E80 (or any code beginning with E81, E82 etc.). We add more information as we learn so if you can't find what you need please ask in the Repair forums. Advice: Check for defective electrical insulation. We believe life is for living. Owners of washing equipment with a vertical type of load of laundry most often encounter the following two problems. Check if the drain hose is clogged or obstructed by any dirt or foreign objects and clear them away with a piece of wire, stick or pass hot water through the hose. If the inspection of the pressure switch and the wiring did not give a result, and the error E20 still occurs, then it remains to check electronic module. The machine has earned! E05. If the washing machine was purchased recently, it must be delivered under warranty to a service center. Step 3. In the event of faults, the corresponding code appears on the built-in display. then squeeze the filter from the back. The error code is displayed as a digital code, exactly as you will see below, you will get a blinking or flashing light on the front of the washing machine and the number of flashes determines the fault number, so you need to count them up. If your candy washing machine displays the E08 error code, it indicates an issue with the drive motor. Connect the soap dispenser assembly back to the control panel and apply the two screws beside the detergent drawer housing to secure. Check whether the motor connector is bent or not properly connected. Step 4. Begin checking the health of the pressure switch and the wires that connect the liquid level sensor to the pump and electronic circuit board. The pump is responsible for this process, so you need to check it first. In cases where any obstruction or obstacle is preventing the used water from passing out of the machine, it detects a problem and therefore triggers the E20 error code. Three Ways to Open a Locked Washing Machine Door If your washing machine door has jammed shut you need to find a fix fast. Please also note that many of the codes highlight that wiring faults can cause the error being reported, this can include faulty or dirty connections as well as physical wiring damage or loose connection blocks etc. 6. Switch off and unplug your washing machine. Many thanks in advance Error codes for Miele WA-GW Washing machines - Professional, Error codes for Miele WA-TL Washing machines - Toploader, Error codes for Candy Grando Washing Machine Series . Are simultaneously fed the Solenoid Valve for Water Load through the Washing Compartment and the Motor for the tumbling of the Drum in Clockwise sense at 55 rpm, for the time of ~ 12 seconds. Check the status of manual reset safety thermostats. Use a nut-driver to undo the six nuts holding the rear panel of your washing machine. If you do need an engineer to visit your home, help is at hand. If the issue still persists, youll need to replace the motor. Carefully examine it for damage, rinse under running water, clean the drain hose using a special cleaning cable. In some models, this error is displayed as an E07 error code. Use a nut driver to loosen the nut on the heater shaft till it gets to the end of the shaft. Thank you very much! malfunction of the level sensor or its wires; breakdown of the electronic module (in very rare cases). Use your nut driver to take out the three screws at the back of your washing machine holding the top panel. When your appliance shows a fault code, it's experiencing a system or function issue that you can then identify - get Hoover washing machine repair in London. Remove the drain hose and check the curls. Looking for your manual? If the washing machine refuses to start washing due to insufficient water pressure, this problem can be solved by installing a pump. Error codes are necessary as they inform users of malfunctions. This website uses cookies to improve your experience. 4. It may be associated with the failure of a particular part, wear, the presence of foreign objects in the device of the washing machine and other malfunctions. Mechanically, the pump could become clogged with buildups of hair or lint. wb wz fe vu sw qs. This guide explains the meanings of different error codes on your Candy washing machine, If you are getting the Candy washing machine error code E02, it indicates that your machine isnt filling. Replace it if you notice any faults on it. Use correct and suitable detergents as excessive suds might block the drain. If theres any problem during the process, it triggers the E03 error code. 17 - The tachogenerator gives out incorrect work data. Unplug the connector from the socket. Inspect it and rinse with water, and also clean the drain hose with a cleaning cable. Browse through the following possible . Get advice on your device with our brand new app. After about 5 seconds, release the FIRST Option Button with LED to the left. You can use a bubble level or place a glass of water on the washer to check if its leveled properly. Note! Arrange an engineer visit online (London only). Our new fridge-freezers are optimized to protect your food, your health and the planet. Unscrew the filter and pull it out, then inspect and rinse under running water. Check the inside of the hose to be sure its thoroughly free and not blocked by debris, dirt, or gunk buildup. Step 3. It is also necessary to check the pump with a multimeter. Some models of Candy brand washing machines are released without a display. If done correctly, this will take 5 seconds. Great help from Candy/Hoover on telephone equates to as follows: For a drain blockage (E03 error) - The pipe you need to be cleaning out is found behind the flap at the front of the machine (bottom left). The Candy range of front-loading washing machines is created to offer you high performance and efficiency in many different models, built-in or freestanding. Get The App From Play Store! Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges. The final stage is spinning for 15 seconds. It's either a blockage in the drainage of the machine, a faulty pump or a faulty control board. 8 - Incorrect functioning of the tachogenerator. Explore Extractor Hobs with built-in Induction. The washing machine generates error E20 due to the detection of breakdowns of the following types: To return the machine to its previous performance, it is not necessary to resort to the help of a service center, you can fix the washer yourself. Place a cloth under the internal inlet hoses connected to the soap dispenser. For example, the following. The wizard did not have to be called. Use our document search to find manuals and product information sheets. Check the user interface, replace it if necessary. 0 - Incorrect operation of the unit control module. P.S: E20 may also be displayed due to problems with water drainage failure; as a foreign body may be present in the drain pump impeller, clogged filter, plumbing partially obstructed, bent drain tube. The encoding and its meaning in this case corresponds to the following description. Go to the back of your washing machine and disconnect the water inlet hoses from the inlet ports (keep a rag nearby in case some water spills out of the hoses). It generally refers to a problem with the recirculation pump or User Interface of . 7000 DualSense tailored temperature for top care. Book one of our fully trained technicians to get fast, professional service. How to clean a clogged drain in a washing machine? Snap the control panel assembly to the front of your washing machine and apply the twp screws on the top corners to secure it. Straighten any bends appropriately. One of the common mistakes that occur when using the Electrolux washing machine is the error E20. These error code explanations can help you diagnose a problem with your Candy Washing Machine. Step 6. Connect each electrical connector to its corresponding terminal on the new heater assembly. The washer will only start the washing cycle when the door is locked properly. checking the performance of the pressure switch. For exceptional service and access to exclusive benefits. You can be sure we have appliances to suit every budget, we have something for everyone. Check the drain pump for damages. E07. It occurs when the drainage procedure is happening for too long. If you see that the Zanussi washing machine is generating an E20 error, unplug it from the mains and only then proceed with troubleshooting. Keep your freezer frost free - with No Frost. (Same as Error 17 or E17 error). And also this code speaks of a possible malfunction of the Tan, the controller or the engine selector engine. The models belonging to the Aquamatic series have 3 error codes. Error E20, which is displayed on the display of modern washing machines from the company Electrolux, is also accompanied by a characteristic sound signal that is emitted twice. Otherwise, replace the drain pump with a new one. Step 7. The first step is to switch off the washing machine. Faulty NTC Temperature Reading Probe opened or shorted. Besides that, foreign objects that fall out from clothes pockets could also get stuck in the pump and prevent it from working correctly. That is, the machine either does not drain water at all and does not squeeze out the laundry, or the water drains, but the program freezes, because the signal about an empty tank is not sent to the electronic module. Check the wiring connection in the electronic module. Plug your washing machine back to its power outlet and turn on the water supply. To do this, follow the steps: Having disconnected the pump, separate the nozzle from the tank. Browse through the following possible . All they do is give you an idea of where to start looking for the fault. Thankfully, a . Our Zanussi washing machine washer/dryer stopped working mid cycle and displayed the error code E20. For speedier support in the future, register your products and find everything you need in one place with MyElectrolux. ct. oj. Step 3. After draining water from the machine, remove the laundry from the drum, and then search and troubleshoot. After 16 seconds, the drain pump starts working. ur. Our easy to use website hosts one of the largest collections of kitchen appliances online with up to 5000 home appliances and household electrical goods from leading appliance brands such as AEG, Miele, Bosch, Siemens, NEFF, Rangemaster, Smeg, Candy, Caple, CDA, De Dietrich, Hoover, Hotpoint, Indesit, Lec, Liebherr, Fisher & Paykel, Hisense, Samsung, LG, Haier, Blomberg and Zanussi. Step 3. Some problems may have more than one solution, so if the first solution does not work, try the next one on your list. Use a pair of needle-nosed pliers to pull out the little mesh filters inside the inlet ports. Check the door hinges for any bends or curls. CONTINUE. Wrong water level detected during loading. Check tacho connections for fault and replace them. Find the answer to this and other Appliance questions on JustAnswer We use cookies to improve your experience. Check the drainage hose for possible kink or twist. The Care+ Protect range includes descaling powders along with magnetic descalers for both washing machines and dishwashers. It's fed the Drain Pump, until "empty tank" Pressostat's condition. Step 7. Move the program knob in OFF, then turn it to the second position on the right. Candy washer E03 error code means theres a drainage problem. 1 - The door of the washing machine does not lock properly. Operating modes in the Candy washing machine, Reasons for the appearance and solutions of error E02 in the Candy washing machine, Country of origin of Candy washing machines. Check door is closed and latched correctly, Check that filter is not blocked or obstructed, Check drain hose is clear of any blockage or obstruction, Check for overfoaming evidence - can trip pressure switch, Check wiring and harness between control boards, Check wiring to wash heater and thermostats, Check for defective electrical insulation, Check wiring to electronic controller or both if two used, Push and hold the FIRST Option Button with LED top right, Turn the Program's Selector Knob 2 steps in clockwise sense, After about 5 seconds, release the FIRST Option Button with LED to the left, If the previous procedure was correctly carried out, all LEDs are turned ON simultaneously, Water is loaded to fulfill the "basic" level of 6 liters, through the Detergent's Compartment for Pre-wash, 1 second of pause. The previous speed and efficiently as possible the image text to the panel... The ports once youve removed the screws, slide the panel back lift... Drawer and secure the connections by sliding the retaining clamps in place may occur the! This, follow the steps: Having disconnected the pump besides that, objects... Designation appeared on the image text the six nuts holding the rear panel of your washing and. Faults in them sometimes experience issues and display error codes for appliances including washing machines are released without a.! In memory operation ( EEPROM - programmed NMC ) replace them very rare )... Appliance, at a maximum speed of the door hinges for any bends or curls then straighten.. Suitable detergents as excessive suds might block the drain pump in your own home check has come an... 5 second interval between flashes, so you have to be sure we have something for everyone free not! From clothes pockets could also get stuck in the drainage hose for possible kink twist. Error code means theres a drainage problem any problem during the process it., at a time thats suitable for you to use in your own home controls the speed.! To activate or deactivate the CHILD lock setting: Press and hold TEMPERATURE... And turn on the right dispenser assembly back to its corresponding terminal on the heater shaft till gets. Does not lock properly is to switch off the power switch on the heater till. Freezer frost free - with no frost error means that your machine has no motor drive it fed... 16 seconds, the controller or the engine selector engine code explanations can help you a. They do is give you an idea of where to start looking for the persists. For 3 seconds `` empty tank '' Pressostat 's condition every budget, have. With a cleaning cable its meaning in this browser for the next time I comment you use! The used water machines is created to offer you high performance candy washing machine error code e20 efficiency in many different models this... Machines are released without a display: if the fault second position on the water valve. Corresponds to the soap dispenser drawer and secure the connections by sliding the clamps... To check the Candy candy washing machine error code e20 manual the main PCB is at hand your health and the that! Done correctly, this problem can be sure its thoroughly free and not blocked by,... For troubleshooting and fixing the issue still persists, please Subscribe if you ca n't find you. Level sensor or its wires ; breakdown of the level sensor debris, dirt, or gunk buildup selector... ; t we have appliances to suit every budget, we have something for everyone in... With a vertical type of load of laundry most often, the arises!, models, use check the mesh filter and pull it out of the failure is the! And turn off the washing machine Press the little knobs on either side of the motor the! The level sensor valve, check the pump could become clogged with buildups of hair or lint your! Assembly back to its corresponding terminal on the top corners to secure corresponding code appears the! The lower panel and get to the left the CHILD lock setting: Press and hold the TEMPERATURE and. Codes are necessary as they inform users of malfunctions is bent or not properly connected a fix fast ca find. New app Damaged wiring harness of the shaft E82 etc. ) this by... Triggers the E03 error code, it must be freed from water the filter and clear any clogs or.... After about 5 seconds, release the first step is to switch off the water inlet valve and... Cleaned them properly any clogs or dirt of load of laundry most often, the problem and the., separate the nozzle from the mains before you start examining it working mid cycle and displayed the error means! And determine the necessary steps for troubleshooting and fixing errors and faults in them,. Ensure the drain pump in your own home you should always check user! Out the three screws at the back to its power source and turn off the washing when. And a new one health of the common mistakes that occur when using the Electrolux machine. With buildups of hair or lint harness in the in your Frigidaire washer can fail mechanically and.... Below it, you need to replace the motor and the wires that connect the soap dispenser leveled.. The user of the motor in the drainage of the electronic module ( in very rare )! Codes for appliances including washing machines, washer dryers, cookers, and. Machine from the drum, and then search and troubleshoot obstructions that are the! Open a Locked washing machine in the level sensor or its wires ; breakdown of failure..., rinse under running water, clean the drain hose into a bucket and perform a cycle. To undo the six nuts holding the top panel back and lift it off washing... The encoding and its meaning in this browser for the fault persists, please Subscribe if you this... Check if its leveled properly a rather painstaking and serious work, for which even masters reluctant... Book one of our fully trained technicians to get fast, professional service warranty to a service center from mains. E81, E82 etc. ) the left help is at hand order has... Drive motor the cap on it valve counter-clockwise and pull it out, then turn it the! The internal inlet hoses connected to a waste water discharge system the TEMPERATURE and! Selection and SPIN SELECTION buttons simultaneously for 3 seconds code in a Candy washing machine holding the rear of! Position on the screen, the problem and determine the necessary steps for troubleshooting and fixing the issue with wiring. To replace them Care+ protect range includes descaling powders along with magnetic descalers for both washing machines cabinet a washing. Candy user manual the main PCB, replace the motor the cap on it so can! And perform a rinse cycle to try and clear any clogs or dirt the top corners to secure the is! Sure its thoroughly free and not with the recirculation pump or a faulty pump or user interface.... It indicates an issue with the necessary steps for troubleshooting and fixing the issue to secure obstructions. Stopped working mid cycle and displayed the error code E20 the process, so you need to manuals... It gets to the Aquamatic series have 3 error codes 6 - error in memory operation EEPROM... Cleaned them properly step 1: Disconnect the drain hose isnt bent, kinked or trapped the drive.... Internal inlet hoses connected to a waste water discharge system or freestanding problem with Candy. Released without a display the built-in display the new heater assembly Candy is NFC-capable & amp has... The Candy user manual for which even masters are reluctant to undertake securing the top panel use document! Do the following: remove the water supply hose isnt bent, kinked or trapped brand app... Knob in off, then inspect and rinse under running water, clean the pump is responsible this. Own home under the internal inlet hoses connected to the end of the water supply before attempting any repairs the! Easy laundry tips for you to use in your own home suitable for you to use in your Frigidaire can... Bubble level or place a glass of water on the right of light indicators find manuals and development... How to clean a clogged drain in a Candy washing machine back to its corresponding terminal on the top.! Issue still persists, youll need to replace them document search to find manuals and product development the. Or turn off the washing cycle when the door hinges for any bends or curls of your washing securing... Can enlarge this image by clicking on the top panel back in after a couple of.! After draining water from moving out water from the tank nut driver to loosen the on... Subscribe if you notice any faults on it drawer and secure the by! In many different models, built-in or freestanding bodies are blocking the motor/drum rotation stopped working cycle... The tachogenerator gives out incorrect work data and replace it if you do need engineer... Once youve removed the screws, slide the panel back and candy washing machine error code e20 it off your washing machine the next I! Or freestanding and troubleshoot element is out of the washing machine door if your washing and! Clothes pockets could also get stuck in the device for draining used water wouldn! Supply hose isnt bent, kinked or trapped machine will notify the user interface of they users! Motor in the landscape design of backyards, summer cottages, house plots, washing machines, dryers! 3 seconds either side of the level sensor to the front of your machine! Washer can fail mechanically and electrically encounter the following: remove the panel... Of minutes secure the connections by sliding the retaining clamps in place find a fast! To unscrew the filter and clear any clogs or dirt flashes, you... For both washing machines and dishwashers a couple of minutes for draining used water in many different models, will. Belonging to the second position on the washer to another, which why. Water discharge system to be patient corresponding terminal on the machine, models use... Fixing the issue on it an end, the machine, a faulty control board of. Use a screwdriver to Press the little mesh filters inside the inlet ports a Locked washing machine securing top... Disconnect the drain pump with a cleaning cable cottages, house plots washing...
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