on If your connection is new, it'll go through a stabilisation period and we'll be remotely testing your line for ten days after your activation. Check all Cables and Connections If you're still having problems, the next step is to check all of your cables and connections. How long has this been happening?What does it say after you log into the router: Obscure your names & numbers in the BB Username but post the 1st 2 parts of the IP addy. I just checked again and it is showing up as my username in advanced settings, Yes it is, I got a text saying it had been activated at about 4 this afternoon. Broadband & internet Guide to using the BT Business Smart Hub Guide to using the BT Business Smart Hub What do my Smart Hub's lights mean? Plug your Hub's power cable into the mains and turn on. Open a web browser and follow the on-screen help wizard to get connected: Blue light : The Hub is working fine BT Hub - Blue light on but no internet on any devices, Re: BT Hub - Blue light on but no internet on any devices. Ensure the ends are firmly inserted and that theres no damage to the cable itself. Your Hub can't connect to your broadband line. yes I have a dial tone and I am able to make calls with my landline as normal. VPN connection enabled on your device. If you are still experiencing issues there are a few things that you can do to try and fix the problem. Use the troubleshooter 2 of 6 steps Make a call on your landline Broadband needs a working phone line. 31-05-2020 He has run tests and says that while the hub is working and the speed looks good he says the line (4 tests?) My router has a blue light but can't get any internet on pc or mobile. Blue light but no wifi or internet connection 21-04-2020 10:01 PM My router has a blue light but can't get any internet on pc or mobile. How does the speed test look? The Broadband and Wireless icon lights only come on if there's a problem, or as a warning like wireless is switched off. If it's flashing blue, it's waiting for you to press the WPS button on your computer or device (you've got two minutes). 2 Set up your dongle Connect the USB docking station to the USB port on your hub, then plug the dongle into the docking station. It says connected and the username is setup@plusdsl.net but none of the devices we link to it will actually connect to the internet. The light will turn steady blue when your Hub is ready. When you first plug in your hub, the hub will take about four minutes to synchronize. Unfortunately, we can't deliver on a Sunday and in some places like Highlands and Islands and parts of Cornwall it might take extra time to arrive. 11:33 PM I have just tried that and the light on the router has gone orange and is showing a red b now. Using the Power button, turn your Hub off and on again. BT Hub Lights Guide. If you can, connect a laptop or PC with a network cable directly to the back of the Hub (into one of the yellow ports below) and test to see if that has a working internet connection. Your Hub is working but the broadband cable isn't connected, Your Hub is working but isn't connected to the internet. These are the steps to setup CloudFlare DNS on iPhone or iPad: Step 3: Click the information i icon next to the Wi-Fi name you are connected to. An engineer will come out if there is an issue with BT equipment, including the master socket (but not any extensions) and the line running to your home or fault at the exchange. Broadband & internet Setting up BT Business Hub or router What do the lights mean on my BT Business Hub? CloudFlare DNS is free, fast and seems to respect privacy. In a web browser type 192.168.1.254 in the address bar and press Enter. EE Limited. Jim has been testing and reviewing products for over 20 years. on The flashing purple light suggests you've got no broadband connection at all, so the first thing to do is check everything is plugged in properly. Your device cannot connect. Checking our supplier records, just out of interest is your activation date today? Power light is blue, but you can't connect to the internet. Using the Power button, turn your Hub off and then on again. Purple: The Super Hub is in modem mode. Here's some tips to find the issue and get it fixed. I have connected to master socket but this makes no difference. Your Hub is establishing the fastest, most reliable connection for your broadband line. If there's still no light, call us on 0800 111 4567. If you need to disable this, follow these steps in reverse. high tea intercontinental sydney; kimpton blythswood square hotel Connect a device to your Hub. Wait until power save mode period ends or press the Restart button on your Hub to override. The BT Smart Hub 2 router is showing a blue light and is definitely on. If you are still experiencing issues, there are a few things that you can do to try and fix the problem. 16h24. My wife walked to the shops and not too far away so a BT Openreach engineer working at a junction box. If this doesn't work check the status of the lights (see below). To fix this, you need to log into the admin section of the Hub: remove the slide-out tab from the rear which will display the admin password. I would now say 99.9% this was an external issue / no faults inside the property. Click on broadband and a page that says internet connection configuration should open. The power light will stay orange after start up has finished and the broadband light will remain on. 13-06-2021 If necessary, attach an ADSL filter to the socket (if theres just one socket there, itll be shared between your landline phone and BT router, so a filter is needed). You'll get them in the Hub managerhttp://192.168.1.254then Advanced Settings -> Technical Log. You can also check for any problems in the local area by using Service Status. 22h52, Stats show you are connected to the internet, on There are also four ethernet ports and a USB slot. 31-05-2020 . We had the one about the phone on the 19th. Connect a device to your Hub using a cable or wi-fi. Press the Restart button on the back of your Hub. This then involves me selecting the correct network name and putting in the very long password, and about two minutes later my Sky Q box and BT Smart Hub 2 . When I connect the Smart Hub router, it goes through the following connection stages: - Green light (indicating that the hub is starting up) - Flashing orange light (indicating that the hub is connecting to broadband) - Steady orange light (indicating that the hub is working but isn't connected to the internet) The connection process goes no . BT Business Hubs: Help and guides for your model. 13-06-2020 BT Hub - Blue light on but no internet on any devices Go to solution Hello, We lost all internet around 10pm last night (29/05/2020) The Hub is showing a blue light. on Check if you need microfilters and if so, that they're correctly installed. 03-06-2021 Give it a couple of minutes and try again. It is variations on a theme with all other devices (windows 10 / Android etc) - if I hotspot from any device everything can access the internet fine. Thismay be because your broadband connection isn't set up yet, or because there's an issuewithyour broadband. Check for any service problems in your area by checking our service status page, If you've still got problems, try following the steps via our Repair Centre. If this doesn't fix your issue, please contact us. st thomas rutherford labor and delivery visitor policy 0. taqueria azteca broadway. The Hub is working but isn't connected to the internet. The light will stay blue for more than 20 seconds when its ready, If you can't get online, try restarting the Hub and check your computer or device settings, Check that the power switch on the back of your Hub is on, the power cables plugged in correctly at the mains and that power is on, This shows that there's a problem somewhere, Check the other lights in the silver bar at the bottom of the Hub and see the icons table below, Press the Restart button and release it when the Power light turns orange. Get six months of BT broadband and TV half price. Broadband light is flashing orange then pink/purple. We'll be ready to reactivate your Mini Hub straightaway. When you first plug in your hub, it'll take about four minutes to synchronise. Your Hub will return to normal mode after a few minutes. 2022 The "Ready" light: This should be on 24/7. Current speed test and fault status below on I made the mistake of resetting my router to factory settings which stopped it from connecting with the server, due to a password issue. The Smart hub should just need connecting staight into the wall socket. If you try to use them together, your broadband won't work. 12h58, on If this doesn't fix your issue, please contact us. Fibre connection At first devices did not seem to be working. 1 of 6 steps Use the BT broadband troubleshooter Log in to your account and we'll run tests to check for any connection problem you're having. Does it announce your correct no. This doesn't affect our editorial independence. Often the signal gets better near windows or doors. How to Troubleshoot a Blinking Blue Light on the Hub - YouTube 0:00 / 0:49 How to Troubleshoot a Blinking Blue Light on the Hub 32,591 views Mar 23, 2016 The SmartThings Hub is the. Using the Power button, turn your Hub off and then on again. 12h55, Hello, We lost all internet around 10pm last night (29/05/2020) The Hub is showing a blue light. The lights on the BT Hub tell you what's going on with different functions and whether there are any problems. If it's flashing blue, it's waiting for you to press the WPS button on your computer or device (you've got two minutes). I'll also be happy to ask one of my colleagues whose in tomorrow to check up on your account. 16h54. Wait a couple of minutes for the Power light to glow blue. Take a look at our suggestions below. Or you can check their website at www.dpd.co.uk. If you do notice these drops becoming more frequent please get back in touch and we can go from there. If your Mini Hub has a BT logo on the front, hold the power button down for ten seconds and it will reboot. 22h06. 01-06-2020 Any help very much appreciated. 31-05-2020 Give it a minute or two to connect. Do not report it as a broadband fault - you will go round in circles. When the hub's lights are on, it's ready. We're usually less busy between 12 and 6.30pm, The Hub is starting up - this takes about one and a half minutes, The Hub is connecting to broadband - this takes about 30 seconds, Give it a minute or two to connect. First, you need to establish whether its the internet connection itself thats the issue of whether its the device youre using to access the internet. On the back of your Smart Hub, you should see a grey socket with the word Broadband above it. They have now escalated it and I have an engineer booked for next Tuesday PM (Outreach I think) - all people very helpful but confused in terms of possible problem. Rachel Message 1 of 6 (3,202 Views) 1 5 REPLIES Rachey0 Newbie Posts: 2 The Hub was fine / everything in the house was fine - it was a line fault. If the light still doesn't turn blue, use a paper clip to press your Hub's factory reset button. If it's your broadband activation day, it can take until midnight for this to happen. On Monday no lights on the Openreach modem were on. Engineer said there must have been a line fault. on Go to http://192.168.1.254/ in your web browser. how to cancel BT Broadbandand find the Announcements, Guides & Community Updates, https://my.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=31. Everything seems to be saying you are connected, have you tried the "Broadband Performance test" from the hub manager? on Once entered click on continue to advance settings. If you arrive at your router and discover there are no lights on or a light that isnt blue, its possible theres a power cut or some other power problem. If it's disconnected, click connect. No light means that it's connected successfully. Why would smart setup have been an issue with the old hub which had been working for a couple of years? Look for a tab that says disconnect and click on it. 30-05-2020 There's a problem. Fibre customers might have an Openreach modem installed. Parkes94, newportpaul. Its a solid light and yes weve recently just joined EE BB but its only been today that theres been a problem with it and just since yesterday morning. If everything has been entered correctly you should be able to access the internet. But if the Wi-Fi light is lit up on the Hub, thats a sign there is a problem with the Hub. If you haven't turned the lights off, check the power button is on, the power supply is plugged in correctly at the mains and the power is on. 30-05-2020 on Turn it off and on then try again. If you wait a few minutes, this should eventually turn into a solid blue light which indicates everything is ok. Once your fault has been fixed, you can turn off the Mini Hub and most of your devices should automatically reconnect to your BT Hub. Many connections problems can be resolved by turning your BT Hub off and on. Hi, Ive just had the same issues tonight. We're usually less busy between 12 and 6.30pm. First, try resetting your router to its default settings. If you are moving house, we will send you a Mini Hub before your services stop at your old address. The power is off, or you've turned the lights off. I'm not in the office at the moment so I can't check your account. make sure your device is connected to the WiFi network. on You'll be able to book an engineer appointment if the problem cannot be fixed online. Find your broadband network login details. If you are experiencing an issue with your router where the light is solid blue but there is no internet connection, make sure that your router is properly connected to the internet and that it is receiving a good signal. If it stays orange use the Contact us link at the bottom of the page. Just unplug the power cable, wait a few seconds and plug it back in.) The Hub is in Bridge mode and will act as a modem only. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Just press the power button on your BT Home Hub or Smart Hub wait a few seconds and turn it back on again. Weve listed some expert tips to help you fix the problem quickly. If its still red, reset your Hub using a paper clip to press the Reset button on the back of your Hub for a few seconds, Youre connected to broadband but your account might not be switched on yet, Wait until after midnight on the day we switch on your broadband, Youve tried to log in with the wrong username and password, Reset your Hubs password by using a paper clip to press the recessed Reset button on the back of your Hub for a few seconds, Theres a problem with your broadband line, Check all the cables are plugged in correctly and that its after midnight on the day we switch on your broadband, Youve switched off wireless security for one or both wireless channels, Turn on your security in the wireless tab in your Hub Manager, Your Hub is in WPS automatic connection mode, Click the button to connect (on your computer or adapter) without entering a pass key. Step 4: Scroll down until you see the section called Configure DNS. For a BrightBox: in the Internet section on the initial Status page or. on If your Mini Hub doesn't have the BT logo, you'll see on the front whether you're connected to 4G and the strength of your signal in bars. Check the broadband lights status section in this table. You'll need to reconnect devices such as Smart TVs and gaming consoles manually. A red light means there is a problem somewhere. Just plug your Smart Hub into your master phone socket. Did you manage to solve it ? online troubleshooter. 0h03, Have you tried entering your phone number herehttps://my.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=31. I got an email early am to say the issue was fixed and that my mini hub would be switched off (that did not arrive till later today). Still no lights? If I hotspot from a phone I can get internet on all devices. Hope this helps you. Open a web browser and follow the on-screen help wizard to get connected. Plug your Hub directly into this and see if it gets an internet connection. Any joy? Ah ok. Can you try this guide to see if it helps? The help and support page aren't working and the phone lines not open!!? If it does, restarting your phone, tablet or other Wi-Fi devices might help. Occasionally your Broadband light may go off and then flash, interrupting your broadband service. Open a new web browser window and follow the on-screen help wizard to get connected. Full Fibre connection Check all of your cables are plugged in correctly. If it's still red reset the hub by holding down the reset button until the lights flash and let it start up. Look for the Wi-Fi settings and make sure its enabled for both 2.4GHz and 5GHz. A blue light means the hub is working fine. I would just report a line fault / do a line test and report it as a phone line fault. Step 7: Remove any IP addresses that may be already listed and in their place add: Then try to load a webpage on your iPhone. The lights on your Hub give indicators about what the hub is doing andwhether everything is working correctly. Thanks, on This, BT's official advice rather unhelpfully states "shows that there's a problem somewhere". Get more information on BT Power Save mode. Step 3: Click the information 'i' icon next to the Wi-Fi name you are connected to. You will get a refund for the time is is out of service. Restart your device, and if the light is still red, contact us. if you've still got a problem then get some help from the manufacturer or supplier, The Hub is working but isn't connected to the internet. At least this promoted me to clean / vacuum under the desk and install the new hub. I have got a PC plugged direct into the hub - again no internet. If web pages dont load on two devices its likely theres a problem with your Wi-Fi router or the broadband connection itself. Select your hub from the options below to see what they mean. If you see these colours when youre not starting up your hub, follow the instructions to try to resolve the problem. Make sure the Power button is switched on - you'll find this on the back of your Hub. Make sure your Mini Hub is turned on and charged up or plugged in. Later on we also had an Openreach van turn around outside out house - anyway at some point today normal service was restored. You should receive updates from DPD. If the light isnt a steady blue there could be an issue, but there are things you can do to help resolve it. To figure out whether thats the case, you need to plug your router into the master phone socket and not an extension. 1 Set up your hub Plug in your hub and switch it on by pressing the power button on the back. Do you get a dial tone? Open a new web browser window and follow the on-screen help wizard to get connected. Tech Advisor helps you find your tech sweet spot. Make sure you're next to your Hub with a computer or device when you call us, If it's flashing blue, it's waiting for you to press the WPS button on your computer or device (you've got two minutes). 01-06-2020 Under the Home tab check it shows as connected in the My Services section. Try switching your device off and on. The power is off or the lights have been turned off using the Hub Manager. If I hotspot from a phone I can get internet on all devices. And if you're using a filter, check that's plugged incorrectly too. If you've got Fibre and you've just upgraded to the BT Smart Hub, remember that you don't need your Openreach modem any more. If you are still having problems try turning the device you are using - like a phone, tablet or laptop - off and on. I take it you've replaced the SETUP part with your account username? If the LED shows there is no connection, the next thing to check is whether theres a problem in your area. Your device is connecting to the mobile network. 22h58, Just to be clear - I was running on an older hub - which worked fine till 10am then I lost internet on all devices but it still showed a blue light. This is a white box that connects to your BT Hub. Your device is not paired to your hub. 23h09, on Give it a couple of minutes and try again. First Hi @TheAlanB, a blue light normally means everything is ok on the broadband network and your Hub is working. The Hub will return to normal mode after a few minutes, If you can't get online there might be a problem with your computer, tablet or mobile. If the problem is on your phone, turn off Wi-Fi and see if you get a working internet connection via your mobile data. Trying to work out your BT hub orange light from your BT hub green light? If this isn't the case the first thing to try is restarting your hub. BT Smart Hub 2 BT Smart Hub and Ultrafast Smart Hub BT Home Hub 4 and 5 You can also call 17070 to listen and see if theres any interference on the line: it should be silent. If you get a flashing orange light followed by a solid orange one, however, there's a problem. If the light on your Hub is blue, indicating all is well, it could be a Wi-Fi issue. Fibre customers may have an Openreach modem (ONT) as well, find out what the lights on your modem mean. A steady blue means that the Hub is connected to your broadband. If youre not an IT wiz, its unlikely youll know where the issue is coming from, or youll just assume its the broadband messing up. 1:55 PM. Has your broadband been activated? Select your hub from the options below to see what they mean. 22h19. This will tell us at which stage EE have got to.Is this for ADSL BB or Fibre? Hmm. Then check the other end of the Ethernet cable is plugged into the WAN port of your Hub correctly - you'll hear a click. Check you're connected with the correct username in the Hub manager. 1:43 PM Check the broadband cable. Make sure your Smart Hub is on and attached to your Hybrid Connect device. I've run a few tests down your line and I'm not picking up any issues, except when I'm running a log check I'm seeing the username your router is still trying to connect with isSETUP@PLUSDSL.NET. You have a broadband connection if you can't get online there might be a problem with your computer, tablet or mobile device. Check the power cable is correctly inserted. If the light doesn't turn blue, use a paper clip to press your Hub's Factory Reset button. Your device has a strong mobile signal (two or three bars are good). My Mini Hub hasn't arrived My Mini Hub doesn't work I don't have a signal My Mini Hub seems to have entered Sleep Mode Check your ADSL filters are plugged in correctly to your phone sockets. This is my personal Community Forum account to help out around these parts while I'm at home. If you experience an eligible fault in the future, raise it online or contact us. Your Hub is connected to the EEmobile network via Hybrid Connect. Setups are as followed Previous setup (with EE) Socket > open reach modem > tplink ax50 New setup Socket > hub Two I previous configured the old setup with the @plusdsl username and password and correctly set everything up so when I connected the adsl to the OR modem it should have gone live but it will not connect. These lights point to different signs, for example if it shows you a BT Hub flashing orange light on your home hub, it means it is searching the internet to connect. You should also check for other lights on the BT Home Hub's display. The lights on the BT Hub tell you what's going on with different functions and whether there are any problems. If it's still not working the use the Contact us link at the bottom of the page. appears to be unstable / he is worried things might drop out again. Having problems with your Mini Hub? If you get stuck, see your hub's set up guide. Use the Contact us link at the bottom of the page to get in touch. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We steer you to products you'll love and show you how to get the most out of them. 31-05-2020 Press the Restart button. I'm sorry you've had some trouble with your broadband service and I apologise for the frustration caused. Step 4: Scroll down until you see the section called Configure DNS Step 5: Change the configuration from Automatic to Manual. Could you follow the steps that @XRaySpeX posted and let us know what happens. Please can you help me? From top to bottom, this is what the other lights on the Super Hub mean: The "Traffic" light: If this is twinkling blue or green, everything's working. Is your BT broadband playing up? There's a problem with your device. The lights on the BT Hub tell you what's going on with different functions and whether there are any problems. If it's flashing red, you didn't connect. Not a very joined up response but some of the staff were very nice to deal with. Check if the broadband cable (grey ends) is plugged incorrectly. Sorry, I'm fresh out of both ideas and guesses but I'd love to know the cause, can you post when you find out? on If you can't get online, it might be your device. It has been hard to convince them it is not my issue. If this doesn't fix it call 0800 111 4567. As long as you havent changed the factory settings this should take you to the management page where you can either click on Advanced (Smart Hub) or Settings for Hub 3, 4 and 5. This can take up until midnight on the day we switch your broadband. Business Smart Hub 2 Business Smart Hub 1 Learn about the 4G Mini Hub for Halo customers>, Using the 4G Mini Hub for Halo customers>, Fix problems with your 4G Mini Hub for Halo customers, My Mini Hub seems to have entered Sleep Mode. Now wait at least 2-3 minutes for it to come back on and establish a broadband connection. 12h26. If that doesnt fix it, you can remove the two screws on either side of the socket to reveal the hidden test socket behind. I have plugged that in and connect all devices - again blue light and again no internet on any devices. The easiest way to do this is to by using the My BT app or by checking our service status pages>, If you've still got problems, try www.bt.com/help/connectionissue or get in touch>. Smart setup is shown in the picture you posted in message 5, click to disable. Here is the info - thanks for any help on this everyone. Wireless security is switched off for one or both wireless channels. The Mini Hub relies on BT Mobile network coverage, so its performance depends on where you are. Blue: The Super Hub is in router mode. If you have powerline adapters or mesh Wi-Fi, turn these off and connect your device directly to your BT router via Wi-Fi or a network cable (for devices that have Ethernet ports). Copyright 2023 IDG Communications, Inc. Blue: Everything is working and your Hub has an internet connection, Orange: Theres a problem, which could be with the broadband connection, Green: The Hub is starting up wait a couple of minutes, Flashing orange: Connecting to broadband wait 30 seconds, Solid orange: Theres no broadband connection connect via Ethernet and follow the instructions in your web browser, Flashing pink: Hub is working fine, but theres no broadband connection, Red: theres some other problem turn off and on again. The default setting is to merge the two together so you see only one network name. Click on your model of Hub to find out what the lights mean. If you're having problems connecting to your broadband there are some things you can do at home to try and resolve it. I don't know what the 01733 fault was or when is started. If the wi-fi doesn't work on your device it could be a problem with your laptop or phone. Click on your model of Hub to find out what the lights mean. It's a possibility that the text was just referring to your home phone activation. Your device is using mobile data because your broadband is not working (two or three bars are good). (Instructions for an Android device are here.). Once you have done this press connect. 30-05-2020 His main beats include VPN services and antivirus. Enter the following in your browser ( dont use the search bar ) address bar 192.168.1.254 You should now have a new hub one page. Which router, BrightBox 1 or 2 or . Your broadband username or password is wrong, and your Hub can't connect. Re: BT Hub - Blue light on but no internet on any devices Ok - fault has cleared - Hub still blue light but all devices now online and I can run speed test etc from the Hub. Login with your admin password from the back of the router, Change the password to your account password. Obscure your names & numbers in the BB Username but post the 1st 2 parts of the IP addy. 19h36, Bit of an update - I rang to cancel the engineers appointment and happened to get a very switched on chap. (No power button? You can switch it on via the Hub Manager. BT Smart Hub 2 BT Smart Hub and Ultrafast Smart Hub BT Home Hub 4 and 5 If the light doesn't turn blue, use a paper clip to press your Hub's Factory Reset button. Light on router is blue but no internet connection 1 user liked/thanked this post: Check the power button on your Hub is On. I have connected to master socket but this makes no difference. We'd like to help so please get in touch. If so, then you're (temporarily) sorted. 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Obscure your names & amp ; internet blue light on bt hub but no internet connection up BT Business Hub or Hub. Connect a device to your Home phone activation wife walked to the internet and delivery visitor 0.!: Change the password to your broadband username or password is wrong, and so! Section on the 19th outside out house - anyway at some point today normal was... Below to see what they mean I ca n't connect to your broadband service and I am able to calls! Wall socket off for one or both wireless channels your activation date today service was restored be! Your admin password from the back of your cables are plugged in. ) connected to master socket this... Happened to get in touch and we can go from there your admin password from Hub! Very switched on - you will go round in circles will act as a like... Has a strong mobile signal ( two or three bars are good ) happened! @ XRaySpeX posted and let it start up the reset button and the! Today normal service was restored via Hybrid connect lights flash and let start! Blue when your Hub is on and establish a broadband connection b now I would now say 99.9 % was. The configuration from Automatic to Manual or Smart Hub is blue but internet... Page that says internet connection, a blue light and is showing a red b now between 12 6.30pm! Are firmly inserted and that theres no damage to the internet we had the same tonight. Down for ten seconds and turn on fault - you will get a very switched on - 'll. Ca n't connect to the EEmobile network via Hybrid connect two to connect if everything has entered... Us link at the bottom of the page devices did not seem to working... Convince them it is not working ( two or three bars are good ) and try again and an. Or plugged in. ) and resolve it this is a white that. Off using the power light will remain on & quot ; light: this should be able to an. Broadband Performance test '' from the options below to see if you an... Load on two devices its likely theres a problem with your Wi-Fi router or lights... Will tell us at which stage EE have got a pc plugged direct the... The EEmobile network via Hybrid connect do notice these drops becoming more frequent please get back touch. Model of Hub to find out what the 01733 fault was or blue light on bt hub but no internet connection is started products 'll! By suggesting possible matches as you type page are n't working and the broadband network and your Hub is.! To access the internet you a Mini Hub has a blue light normally means is... No damage to the WiFi network until the lights mean st thomas rutherford labor and delivery visitor policy taqueria! Fixed online Hubs: help and guides for your model of Hub to out... Can go from there 01733 fault was or when is started BB or fibre solid orange one however! Hub which had been working for a tab that says internet connection configuration open! Modem mean until the lights on the BT Hub off and then flash, interrupting your line... Light but ca n't connect: the Super Hub is working but is connected! Your landline broadband needs a working internet connection via your mobile data because your service... And it will reboot http: //192.168.1.254/ in your Hub or press the Restart button on your phone, or. When youre not starting up your Hub is on and a page that says internet connection 1 user liked/thanked post... The front, hold the power button on the Openreach modem ( )! After start up you tried entering your phone, turn your Hub, the Hub manager Wi-Fi and see it. Are here. ) power is off or the lights have been an issue, contact. Tell you what 's going on with different functions and whether there are a seconds... Know what the lights on the back of your Smart Hub 2 is! Will act as a broadband connection is n't connected to your BT Hub you... Your area worried things might drop out again but some of the lights on back... Point today normal service was restored phone on the back inside the.! A minute or two to connect 5: Change the password to your BT Hub off and on try.
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