Cookies may be used when you are visiting our websites. 4.3 Where required to perform a CONTRACT with you. data retention), we are authorized to do so by Article. Such statements are subject to risks and uncertainties, including, but not limited to: an economic downturn in Europe or North America; changes in currency exchange rates, interest rates and in raw material prices; introduction of competing products; increased sales incentives; the successful implementation of the new business model for smart; and decline in resale prices of used vehicles. 11.1 We use so-called targeting, retargeting and cookie-less technologies in order to tailor our online marketing (e.g. The manufacturer reserves the right to make changes to the design, form, colour and the product specification or service scope during the delivery period, provided these changes, while taking into account the interests of Mercedes-Benz, can be deemed reasonable with respect to the buyer. a. By making this application you warrant that your partners or directors understand that MBFS will be carrying out such searches and using their personal information. 12.5 From time to time, we may ask you to refresh your marketing preferences by asking you to confirm that you consent to continue receiving marketing information from us. Your IP address and the name of your Internet service provider, which we store for security reasons, are deleted after seven days. General Terms and Conditions. Except for the purposes for which we are sure we can continue to process your personal information, we will temporarily stop processing your personal information in line with your objection until we have investigated the matter. 8.6 Erasing your personal information or restricting its processing. Collecting and processing your personal data. 12. Mercedes-Benz New Vehicle Limited Warranty. Its always reassuring to know that your Mercedes-Benz is protected by warranty to cover you against any unexpected repair or replacement costs. Yes, the CPO warranty and the remainder of the four-year new vehicle limited warranty are both transferable. Just provide a copy of the Mercedes-Benz Certified Pre-Owned paperwork and service history. 6.2 If we transfer your information outside of the EEA in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy. P.O. MBFS works with other subsidiary companies which includes our Agent partners and Dealer Network in the UK to provide finance, leasing and related services to Mercedes-Benz and smart customers. We will use your personal information to comply with our legal obligations including: (i) to assist HMRC, the Police, the Driver and Vehicle Licensing Agency (DVLA) or any other public authority or criminal investigation body; (ii) to identify you when you contact us; and (iii) to verify the accuracy of data that we hold about you. The warranty period, which is given by the manufacturer on the passenger car, is 24 months from the date of delivery. Ensure any offers provided to you are appropriate to your circumstances. These third party product providers may share your information with us which we will use in accordance with this policy. Natural and environmental influences such as hail, stone chipping, bird droppings, road salt, industrial fumes and industrial dust deposits, pollen and metal dust, floods, sea water, etc. They may also require the recipient to subscribe to 'international frameworks' intended to enable secure data sharing. c. You are neither legally nor contractually obligated to share your personal information. Many Extended Car Warranties Are Transferable We hope that you will be as enthusiastic as we are about this creative effort. For example, following cases may be considered: Other items which cannot be invoiced via the warranty include: The cost of any related expenses or losses caused by the fault are not covered either. All prices specified for specific vehicles are set by the local authorised dealer. As a Mercedes-Benz owner, we hope you feel reassured by our reputation for reliability and quality. 12.6 You have the right to opt-out of our use of your personal information to provide marketing to you in any of the ways mentioned above. The Mercedes-Benz warranty covers any defects in materials or workmanship, bumper-to-bumper, for the first 48 months or 50,000 miles, whichever occurs first. d.The use of cookies also depends on the settings of the web browser you are using (e.g., Microsoft Edge, Google Chrome, Apple Safari, Mozilla Firefox). Preproduction vehicles (not intended for delivery use). Glass damage, if it is not clearly proven that a manufacturing or plant installation fault was the cause of the damage. 7.2 We do not retain personal information in an identifiable format for longer than is necessary. All Rights Reserved. These warranty terms apply to all Mercedes-Benz vehicles registered on or after 1st January 1999. 4 of the PDPL. Therefore we are not responsible for the contents of any linked site. 6) and Data Transferability (Article 2 clause No. To exercise your data protection rights, please contact us using the contact details below. 'Cookies' are small pieces of information sent to your device and stored on its hard drive to allow our websites to recognise you when you visit. For general enquires or to provide feedback on our web site please call: Please use the correct contact email address as this will help us to process your enquiry efficiently. Data is also shared with Mercedes-Benz Mobility AG for credit checking. All text, images, graphics, audio/video and animation files and their arrangements are protected by copyright and other legislation for the protection of intellectual property. FINANCE AND LEASING BY MERCEDES-BENZ FINANCIAL SERVICES UK LTD (MBFS), Mercedes-Benz Financial Services UK Limited Privacy Notice. You may request access to your personal data. However, we hope you understand that Mercedes-Benz must protect its intellectual property, including its patents, trademarks and copyrights. 8.5 Objecting to our use of your personal information and automated decisions made about you. We may disclose your information to our third party service providers, agents, subcontractors and other organisations for the purposes of providing services to us or directly to you on our behalf. Adobe Analytics from Adobe Systems Inc. ("Adobe"). o Mercedes-Benz UK Companies have a zero tolerance policy towards violations of the laws banning forced labour, slavery and human trafficking. The information you give to us includes your name, contact details (such as phone number, email address and address), enquiry details and your opinion of our products. For example, telephone calls, rental cars, hotels, taxis, time or inconvenience or any loss of profit, revenue or consequential losses. Assess your creditworthiness and determine whether you can afford to take the vehicle, Verify the accuracy of the data you have provided to us, Prevent criminal activity, fraud and money laundering. We process your personal data because we have a legitimate interest in preventing fraud and money laundering, and to verify your identity to protect our business, and to comply with the law. Mercedes-Benz or its official agent is liable for defects that existed at the time of sale, even if these do not become obvious until a later date that is within the period given for warranty. The same also applies to the warranty of spare parts installed during a warranty repair. You may also contest a decision made about you based on automated processing by contacting the data protection department. Warranty Period The Limited Warranty covers 12 months and unlimited mileage from the date of purchase. The words "anticipate," "assume," "believe," "estimate," "expect," "intend," "may," "plan," "project" and "should" and similar expressions identify forward-looking statements. Please note the following: From the standpoint of the European Union, the United States does not provide an "appropriate level of protection" meeting EU standards for the processing of personal information. In certain circumstances, you may ask for your personal information to be removed from our systems by emailing or writing to us at the address at the end of this policy. This Warranty Replacement Policy does not provide for a refund of 9. 6, , clause No. Where we have given (or where you have chosen) a password which enables you to access an account, you are responsible for keeping this password confidential. How long is the warranty period? The Modern Slavery Act 2015 came into effect on 29th October 2015. Your personal data is protected by legal rights which are detailed later in this document. To provide information to government bodies or agencies for administration purposes. These are monitored and used when you visit other websites that work together with the providers of these (re-)targeting technologies, so as to inform you while meeting your interests as closely as possible. Inventory. Almost 35 years ago, John and Pauline DeVos left their family farm in Holland to start a dairy in Canada. MBIS is an insurance intermediary working with a panel of insurers. The Fraud prevention agencies used are: CIFAS https://www.cifas.org.uk/contact-us. Box 15/11835 Contact details: 16362 Customer.Support.MBEg@mercedes-benz.com, The controller as per the Egpytian Data Protection Law No. Liability The information and descriptions on these pages do not represent any kind of assurance or guarantee either expressed or implied. from an existing contractual relationship), unless you have consented to this. This includes but is not limited to your name, address, date of birth, contact details, financial information, employment details, device identifiers including IP address and vehicle details. Unless stated otherwise in our Terms & Conditions of sale and delivery, the prices as valid on the day of delivery apply. You can delete stored cookies at any time. If you purchased your vehicle from a Mercedes-Benz authorized distributor, you can be safe in the knowledge that your warranty gives you total peace of mind. They must not be used for commercial purposes, nor copied or modified for use on other websites. The social plugin will remain active until you deactivate it or delete your cookies. This is for security reasons; in particular, to prevent and detect attacks on our websites or attempts at fraud. You may object to us using your personal information for direct marketing purposes and we will automatically comply with your request. That means no information whatsoever is transferred to the operators of those networks. d. We also use qualified service providers (e.g., IT service providers, marketing agencies) to operate, optimize and secure our web-sites. Trademarks Unless otherwise indicated, all brands displayed on Mercedes-Benz Internet sites are subject to the trademark rights of Mercedes-Benz, this applies especially to its model names, and its corporate logos and emblems. No matter how many miles you drive, for 24 months from the day that your vehicle was first registered, any problem caused by a manufacturing fault is covered by the 24-months unlimited mileage car warranty. Shared credit information includes information relating to both your current financial situation and history, in addition to information used for the purposes of fraud prevention. If you have consented to the processing of your personal information by us, you have the right to revoke your consent at any time. 151 of 2020 ("PDPL")) is: Mercedes-Benz Egypt S.A.E ("We") Bureau 175, 2nd floor, 90 South Road, 5th Settlement, New Cairo, Egypt. Cookies may also contain personal data. 5. Our security measures are continually improved in line with technological developments. When you buy a new Mercedes-Benz, you automatically get covered by the companys new vehicle warranty, which covers defects in WARRANTY PERIOD: This warranty is for 24 months, unlimited mileage, from date of purchase. All adjustment operations provided they are not required during elimination of a material defect. 1.4This policy may change, so please check this page from time to time to ensure that youre happy with any changes. If we agree that your objection is justified in accordance with your rights under data protection laws, we will permanently stop using your data for those purposes. We will also inform the CRAs about your settled accounts. Mercedes-Benz Financial Services UK Ltd (MBFS) is a subsidiary company of Mercedes-Benz AG, owners of the Mercedes-Benz brand. Mercedes-Benz Motability AG can be contacted at the following address: Mercedes-Benz Motability AG Corporate Data Protection Officer HPC E600 70372 Stuttgart Germany Email: data.protection@Mercedes-Benz.com, 16. Consequently, neither are we able to guarantee that the information provided on the external website is up-to-date, correct, complete or of the required integrity. If you would like to do so, please use our unsubscribe tool. We may also make periodic searches at CRAs to manage your agreement with us. Limited / Jackson (C.I.) design, arising during the warranty period. Our website may contain links to other websites run by other organisations which we do not control. If youd like to opt-out of receiving marketing from a third party after providing your consent, you can do so at any time by contacting the relevant third party directly. Further information on cookies can be found at:- https://www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html. Providing warranty conditions have been followed, and any unexpired warranty may be transferred to new owners of your vehicle. If you wish to use one of the networks, click on the appropriate plugin in order to be connected directly to that network's server. Whenever fraud prevention agencies transfer your personal data outside of the European Economic Area, they impose contractual obligations on the recipients of that data. Any part replaced under warranty becomes the property of Mercedes-Benz. 10.3 If you do not wish us to use the above named analytics tools to collect and analyse information about your visit to our websites, you may permanently object to the practice (opt out) at any time. Your Mercedes-Benz Authorised Workshop will also need to see your vehicles service and repair history to ensure the problem is not caused by incorrect service or repair work. a. This agreement is mandatory and Mercedes-Benz UK Companies does not deal with suppliers who do not sign up to this clause. You have the satisfaction of knowing that any part for a Mercedes-Benz heavy commercial vehicle purchased and fitted by a Mercedes-Benz Dealer or authorised repairer is covered by a 24 month unlimited km warranty 3. first aid kit, Tirefitetc. Prices are current at the time of publication an subject to change without notice. Moreover, we delete your personal information as soon as the purpose for which it was collected and processed has been fulfilled. If you wish to prevent that, please log off from the network before activating the social plugin. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can also do so using our unsubscribe tool. But just to give you even greater peace of mind, every new Mercedes-Benz car sold through our network also Browse Our New Inventory Contact Us Mercedes-Benz Extended Warranty You can also contact the Credit Reference Agency directly for a copy of your statutory credit report; they may charge a fee for this. Examples may include an economic downturn in Europe or North America, changes in currency exchange rates, interest rates and in raw material prices, introduction of competing products, increased sales incentives, the successful implementation of the new business model for smart, delivery delays for production materials owing to supply bottlenecks, strikes or supplier insolvencies, and a decline in resale prices of used vehicles. Please read the data protection provisions on the websites of those providers. Part Type: Ignition Coil. What Is the Mercedes Warranty? Otherwise we will provide you with our justification as to why we need to continue using your data. When you purchase a new Mercedes-Benz, you are protected against defects in materials or workmanship that originated at the factory. If you click on such an offer, we transfer data to the respective provider to the required extent (e.g. Unless you have agreed otherwise, your personal information will only be used to provide the financial services you have requested from us and to administer your agreement. Any content on this site (www.mercedes-benz.co.uk) relating to finance is provided by Mercedes-Benz Financial Services UK Limited, Tongwell, MK15 8BA. All prices specified as a part of generic vehicle or product information are recommended retail prices. We may also transfer your personal information if were under a duty to disclose or share it in order to comply with any legal obligation (e.g. The terms of your Mercedes-Benz warranty are in addition to your statutory rights as a consumer under a contract of sale. Warranty is an obligation imposed by law upon the manufacturer of a product. Egpytian data protection rights, please contact us using the contact details: 16362 Customer.Support.MBEg mercedes-benz.com. 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